Overview
System Administrator Jobs in Canada at Intellistaff
Title: System Administrator
Company: Intellistaff
Location: Canada
Senior System Administrator – Application Support
Location: Remote, Canada
Travel: Occasional travel to Nunavut and client locations as required
Employment Type: Contract
Work Authorization: Must be legally authorized to work in Canada
About the Opportunity
We are seeking an experienced Senior Systems Administrator to support a mission-critical enterprise application and the Microsoft infrastructure behind it. This senior technical role is responsible for maintaining application availability, resolving complex incidents, supporting end users, and helping ensure a secure and reliable IT environment.
The ideal candidate combines strong application support expertise with hands-on experience across Microsoft 365, Intune, Active Directory, SCCM (System Center Configuration Manager), Entra ID, Windows 10/11, and enterprise desktop management.
If you enjoy solving complex technical challenges, mentoring junior team members, and supporting systems that thousands of users rely on, we'd like to hear from you.
What You'll Be DoingApplication Support & Administration
- Provide Tier 2 and Tier 3 support for a business-critical enterprise application.
- Troubleshoot application, infrastructure, authentication, and integration issues.
- Coordinate with vendors, stakeholders, and technical teams to resolve incidents.
- Participate in service restoration activities and root cause analysis.
- Maintain application availability, security, and performance.
Microsoft Infrastructure & Endpoint Management
- Administer Microsoft 365, Entra ID, Active Directory, Intune, SCCM, Group Policy, DNS, DHCP, and VPN technologies.
- Support Windows 10 and Windows 11 environments.
- Manage endpoint deployment, imaging, patching, and device lifecycle activities.
- Support Microsoft Teams, SharePoint, OneDrive, Exchange Online, MFA, and identity management solutions.
- Deploy and maintain desktop, laptop, tablet, and mobile device environments.
Technical Leadership
- Act as an escalation point for complex technical issues.
- Mentor and support service desk, staging, remote, and field support teams.
- Document solutions, procedures, and best practices.
- Contribute to continuous improvement initiatives and operational excellence.
Asset & Service Management
- Maintain accurate hardware and software inventory records.
- Manage incident, request, and asset workflows using ServiceNow or similar ITSM platforms.
- Support hardware deployment, asset tracking, shipping, and lifecycle management.
Required Qualifications
- 8+ years of experience supporting enterprise IT environments.
- Strong Tier 2 and Tier 3 technical support experience.
- Experience supporting business-critical line-of-business applications.
- Advanced knowledge of Microsoft 365, Active Directory, Microsoft Entra ID, Microsoft Intune, SCCM / Configuration Manager, Group Policy, Windows 10/11, Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive.
- Experience with mobile device management and endpoint security.
- Experience using ServiceNow or comparable ITSM platforms.
- Knowledge of ITIL incident and problem management practices.
- Excellent troubleshooting, communication, and documentation skills.
- Must be legally authorized to work in Canada.
Preferred Qualifications
- Microsoft certifications such as Azure Administrator, Microsoft 365 Administrator, or Intune Administrator.
- ServiceNow administration experience.
- PowerShell scripting experience.
- Experience supporting public sector, licensing, registry, permitting, or regulatory applications.
- Experience supporting multi-site or geographically distributed organizations.
- Familiarity with remote, distributed, or northern operating environments.
- Experience with Microsoft Teams Rooms, Webex, Crestron, Zoom, DTEN, or related audio/video conferencing environments.
Experience Canada's Arctic
While this role is primarily remote, it includes occasional travel opportunities to Nunavut, Canada's Arctic territory. This is a rare opportunity to combine an advanced technology career with travel experiences that most Canadians never have the chance to enjoy.
- Get paid to travel to Nunavut and experience Canada's Arctic firsthand.
- Visit remote communities and breathtaking landscapes that few people ever see.
- Experience Inuit culture, northern traditions, and life above the tree line.
- Witness incredible Arctic scenery, including tundra, mountains, wildlife, and the Northern Lights.
- Support technology systems that help deliver essential services to northern communities.
- Gain unique experience working in remote and challenging operating environments.
- Add a truly distinctive chapter to your career and resume.
Why Join Us?
- Remote-first work environment with occasional travel.
- Opportunity to support a highly visible, business-critical application.
- Work with modern Microsoft cloud, endpoint, identity, and security technologies.
- Senior-level technical ownership and decision-making.
- Get paid to travel to Nunavut and experience one of the most unique regions in North America.
- Experience Indigenous cultures, Arctic landscapes, northern wildlife, and communities that few professionals ever have the opportunity to visit.
- Build specialized experience supporting technology operations in remote and northern environments.
- Collaborative team environment where your expertise directly impacts service delivery.
- Meaningful work supporting services relied upon by employees and communities across Canada's North.
