Overview
Superintendent , Local Area Operations Jobs in Aylmer – Ontario at Canada Post
Title: Superintendent , Local Area Operations
Company: Canada Post
Location: Aylmer – Ontario
Category: Management
Location: Aylmer
Job Description
Reporting to the Local Area Manager, leads all Operations for an assigned geographical area including: the collection, sortation, transportation and delivery of mail as well as retail outlets for a team comprised of one hundred and one or more employees, including supervisors. Ensures service commitments and quality and safety standards are met while effectively managing costs. Manages the contractual relationships with retail dealers and other service providers.
Promotes and maintains good relations with municipal officials and communities and manages customer issues.
Job Responsibilities
Below are the main job requirements and responsibilities for the Superintendent, Local Area Operations. Oversees all facets of mail operations including Collection, Sortation, Transportation and Delivery, and Retail for the assigned geographic area. Manages contingencies to minimize impact on service standards. Promotes and implements work place safety and health programs for their work unit. Coaches and directs Supervisors and employees on safe work practices in order to reduce accident frequency and severity;
conducts investigations and inspections, and reports and follows up on accident incidences or unsafe working conditions. Oversees the return-to-work and accommodation of employees unable to perform the full range of duties in their job, participating in case review committee meetings as required. May chair or participate as a member of the local health and safety committee. Directs, coaches and provides guidance and
leadership
to Supervisors and employees, promoting a
respectful environment
in the workplace.
Administers human resources processes such as staffing, performance management, disability management and attendance management. Resolves staff issues, including disciplinary action if required. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement, including the management of first level grievances. Creates learning and knowledge transfer opportunities for assigned staff. Monitors growth projections and recommends equipment, assets and labour required to meet the forecasted workload.
Proposes annual plans and budgets; administers the operating budgets for all facilities within their designated area. Ensures corporate assets and equipment are used efficiently and effectively; ensures corporate and contracted vehicle loads and schedules are optimal to meet service commitments and minimize operating costs. Verifies that contractors meet volumes and other specifications before authorizing requests for payment.
Job Responsibilities
(continued) Monitors contracted services to ensure compliance to contract and CPC expectations for services such as: CUS, cleaning, snow removal etc. Ensures corrective action is taken. Analyzes and reports on operational performance; leads and or participates in the development and implementation of plans to improve operational effectiveness. Approves major changes proposed by supervisors, for example: staff schedules, location of street furniture and the arrangement of individual letter carrier and or RSMC routes for greater efficiency.
Manages retail activity in both corporate and dealer locations including: corporate standards, service and support,
merchandising
and
inventory management
, general postal operations an…
