Overview
Store Process Specialist-1 Jobs in Toronto, ON at Shoppers Drug Mart / Pharmaprix
Full job description
Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.
Location:
243 Consumers Road, Toronto, Ontario, M2J 4W8
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.
Why this role is important?
Overview
Reporting directly to the Vice President, Operations the incumbent will be the subject matter expert on all Store Continuous Improvement initiatives and programs to drive Operational Excellence in Stores. They will be responsible for liaising with the Associate and Store Leadership team to ensure store systems and processes are performing at an optimal level. The incumbent will monitor reports, highlighting variances and providing training and coaching in identified areas of opportunity.
Primary Responsibilities
Lead the Regional implementation of all Corporate Continuous Improvement initiatives, including training and change management supporting various projects such as, but not limited to, SCO, ABS, ARI, BIMI, SARC, LITES, SAP, Finance Retail Transformation roll out, etc.
Liaison between assigned stores and Central Office in reporting and communicating between parties for high priority/urgent/widespread issues for quick resolution/work arounds.
Perform store visits and audits to assess Store team skills and highlight further training requirements to ensure all Store systems, (e.g. MMS, EPOS, PDT, Workday, Lawson/SAP) and all other systems applications, are maximized for operational effectiveness. Supports Store Training on these systems, as required.
Provide full support during new capital projects, acquisitions, relocations, expansions and Associate changeovers by supporting training of store employees on systems and procedures and by ensuring inventory counts are accurate and all systems, including accounting and inventory, are operational to ensure a smooth transition and execution of projects.
Perform store visits to assist Associates and store teams for inventory preparation, and readiness for inventory count’s day. Attend, store inventory day count, as necessary.
Audit, monitor and review inventory control procedures and investigate variances between Materials Management System (MMS) and Lawson to improve shrink control and bottom line results.
Attend ICS-Intensive Care Stores to investigate any potential issues and explore opportunities to minimize risks.
Review, analyze and perform store visits, as required, to address store financial data discrepancies and opportunities for improvement to the store and BU P&L.
Liaise with Retail Accounting Department / District Managers to report on store visitations, P&L, RFP, total loss, cycle counts, inventory results, margins including postal and lotteries, payroll results, etc. to resolve any inquiries from the stores and/or opportunities.
Provide guidance and support to …
Title: Store Process Specialist-1
Company: Shoppers Drug Mart / Pharmaprix
Location: Toronto, ON
Category:
