Overview
Sous Chef Seasonal Jobs in Vancouver, Canada at Rocky Mountaineer
Title: Sous Chef Seasonal
Company: Rocky Mountaineer
Location: Vancouver, Canada
Category:
Position: Sous Chef Seasonal Full Time to October)
Job Details
Description
Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately-owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values:
Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.
Purpose
As Rocky Mountaineer chefs, we create culinary experiences for our guests to enjoy while they are travelling through some of the most spectacular scenery in the world. We are an integral part of our customer experience and create meaningful moments to connect our guests to the lands that we travel through by showcasing local ingredients and cuisine.
The Sous Chef reports to the Train Manager, and is accountable to the Senior Onboard Manager, Chef de Cuisine, Executive Chef & Director of Onboard Operations.
The Sous Chef is a people leader who role models the values and culture or the organization, and supports the onboard culinary team through training, coaching and performance management.
The Sous Chef leads the onboard culinary team, is responsible for the execution of the onboard culinary program, and is accountable for the implementation of service, safety and food safety standards, programs and processes.
Key Areas of Accountability
• Responsible for the safety, security and First Aid of all crew and guests onboard while tracking and investigating all injuries/near misses. When required, supports the Train Manager with the execution of emergency response.
• Manages execution of the onboard culinary program, ensuring service and standards to exceed guest expectations.
• Drives the growth and development of all team members through recruitment, training, coaching, performance management and recognition.
• Responsible for ensuring the safety of all guests and crew through management of dietary requirements, allergens, daily cleaning of food production areas, and safe food handling procedures.
• Fosters a collaborative culture of service excellence through the leadership of Onboard Service Fundamentals.
• Encourages a One Team approach by building strong cross-departmental relationships and champions corporate initiatives, including Rocky Mountaineer’s sustainability and waste reduction initiatives.
• Supports administrative requirements of the role, including but not limited to inventory management and ordering, payroll, crew assignments and crew accommodation in line with budget.
• Communicates all onboard maintenance and cleanliness issues.
• Identifies opportunities for innovation and actively participates in change management.
• Participates in strategic Rocky Mountaineer projects as required and assist in the execution of the annual Guest Experience Operating Plan.
Leading Culinary Activities
• Responsible for ensuring all meals are prepared and presented according to specification, while energizing a proactive approach to guest dietary requirements.
• Maintain the correct inventory of food, supplies and products while working within budget.
• Focused on improving service delivery through regular service audits, team members’ input and guest feedback.
• Ensure food safety processes and proper food handling procedures are followed, including scheduled cleaning and sanitization of food preparation areas and equipment.
• Ensure the maintenance of kitchen equipment, standards of slicing techniques, utensil sanitizing, proper refrigeration, heating requirements, hand washing, cross-contamination prevention, spoilage identification, disposal and documentation.
• Work closely with onboard leadership team to provide seamless services and address any guest issues.
• Champion Rocky Mountaineer’s waste reduction program and composting initiatives.
This position is deemed Safety Sensitive. This position requires the incumbent to periodically access an active railway area where impaired performance could…