Overview
Shop Lead Jobs in Calgary at Kit + Ace
The drum that beats in all of us at Kit + Ace, the beat that brought us together and drives us forward, is Optimism. This beat inspires our clothing, our retail experiences, and our community partnerships — it is the heart & soul of our Culture. Simply put, Kit + Ace is committed to creating exciting new products that are Smart, Easy to Love, and Built to Last, and to bring to life ideas that make everyday brighter.
If you like the sounds of this, we’d love to meet you.
As a Shop Lead you lead by example to provide our guests with a world-class experience in the areas of product and culture. You are able to speak authentically about who we are, and how to use our product.
Responsibilities:
Allocate 30% of your time to lead, develop, coach and guide your team in establishing goals and developing their competencies that drive performance
Model the company culture, and exemplify our shared values on a day-to-day basis
Define, model and demonstrate the behaviours that enhance engagement, build enduring relationships and represent the Kit and Ace brand at all times
Support the development of a culture that balances financial results and an execution-focus with a fun, dynamic and creative atmosphere
Foster an environment of continuous learning and development that embraces individuality
Coaches and trains Educators, which assists in evolving shop functions and flow
Successfully communicates special features, benefits, fabric properties, usage, and best care instructions
Maintain knowledge of in-shop stock availability on the sales floor and in backrooms
Actively maintain shop appearance, keeping merchandise stocked and organized, while ensuring that the shop is clean and well presented
Receives and processes stock from warehouse (Boxes can weigh 10 – 30 lbs) which includes; unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areas
Assist with re-stocking and pricing duties, including sale preparation as required
Prepares merchandise for tailoring/alteration as may be required, by completing necessary documentation
Arranges for mail and/or delivery, as required, to other locations and/or warehouse
Completes standard opening and closing procedure
Utilizes the Point of Sale system, processes payments, refunds and exchanges and issues gift cards
Participate in staff training and shop events as scheduled
What you would gain from this experience:
The opportunity to work with a fun, creative and passionate brand;
A deep understanding and sense of the values of the brand that are key elements to be successful in this mission.
Job Types: Full-time, Permanent
Pay: Up to $20.00 per hour
Benefits:
Dental care
Flexible schedule
Paid time off
Vision care
Schedule:
8 hour shift
Evening shift
Monday to Friday
Morning shift
Weekends as needed
Education:
Secondary School (preferred)
Experience:
Retail management: 1 year (preferred)
Work Location: In person
Title: Shop Lead
Company: Kit + Ace
Location: Calgary
