Overview
Service Writer Jobs in High River, AB at High River Autoplex & RV
Full job description
High River Autoplex is hiring for a full-time RV Service Writer.
RV Experience Preferred!
Minimum Requirements:
Excellent customer service skills
Proficient computer skills
Ability to work unsupervised
Must be organized and self-motivated
Possess strong written and verbal communication skills
Motivated team player with a strong sense of commitment to the customer
Have the ability to deal with large volumes of work and be flexible to changing priorities
Ability to handle stressful situations in a calm and efficient manner
Ability to read and comprehend policy and procedure
Excellent verbal and written communication skills
Strong record of positive Customer Satisfaction results
High School diploma or equivalent preferred
Job Responsibilities:
Essential Duties and Responsibilities – Other duties may be assigned at a later date:
Book Appointments
Open new work orders, accurately recording customer information and requirements
Handle incoming phone calls in a professional manner
Deal with customer requests and questions in a timely and friendly manner
Keep customers updated as needed regarding ongoing repairs and offer explanations for work required and/or suggested so that customers can make informed decisions
Inform customers of upcoming repairs/services required
Confirm that all work and pricing is approved by the customer prior to work being performed
Monitor activities at service counter including customer contact, parts shipping and receiving
Complete various clerical duties including photocopying, faxing, sorting/filing, etc.
Receiving customer payments
Monitoring our online text messaging service
Company Profile:
The ideal candidate will have service experience at a RV dealership but other Service Writer experience will be considered. Customer service is our main priority, so remaining professional is always essential.
Contact:Service Manager – Mischele Dickson
Job Types: Full-time, Permanent
Salary: $18.00-$20.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Schedule:
Monday to Friday
Experience:
service advisor: 1 year (preferred)
Customer service: 1 year (preferred)
Ability to Commute:
High River, AB T1V 0B3 (required)
Work Location: In person
Title: Service Writer
Company: High River Autoplex & RV
Location: High River, AB
Category:
