Overview
Service Coordinator/Medical Assistant Jobs in Markham, Ontario at Enhanced Care Clinic
Title: Service Coordinator/Medical Assistant
Company: Enhanced Care Clinic
Location: Markham, Ontario
AtEnhanced Care, we know the importance of primary care and family practice in everyone’s health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely. As we continue to expand, we are looking for aService Coordinatorwho has the passion to deliver the best possible care to our patients.A great opportunity to enter into the healthcare field and work with a leading medical group.Summary: TheService Coordinatorwill participate in delivering services and outreach activities.This is a permanent full-time position (4-5 days a week including evenings and weekends).Location: Markham (610 Alden Rd, Markham, ON L3R 9Z1)
Responsibilities:
Provide virtual administrative support to physicians, pharmacies and allied health professionals
Directs telemedicine requests to our providers in an appropriate and efficient manner
Provides support to telemedicine clinics, by interacting with physicians, patients, and pharmacies and tracks metrics.
Administrative responsibilities include but are not limited to: registering patients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
Provides assistance to doctors and allied health providers
Supports management and perform administrative tasks for service delivery
Performs outreach calls to provide information on telemedicine services, generate leads, and schedules appointments with account managers.
Attend to call centre messages on a continuous basis
Perform other duties related to clinic operations
Requirements
:
Administrative experience/customer service experience is an asset
Excellent communication skills, ability to multi-task and willingness to learn
Computer proficiency
Knowledge of EMR and G-suite is an asset
Effective interpersonal and problem-solving skills
Able to work effectively in a fast-paced environment
Strong organizational skills and attention to details
Knowledge of CRM is an asset
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