Overview
service advisor – auto repair Jobs in Labrador City, Newfoundland and Labrador, Canada at Carol Automobile
Title: service advisor – auto repair
Company: Carol Automobile
Location: Labrador City, Newfoundland and Labrador, Canada
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
Experience and specialization
Computer and technology knowledge
- Internet
- MS Outlook
- MS Windows
- MS Word
Additional information
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Judgement
- Dependability
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Participates in a government or community program or initiative that supports persons with disabilities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
- Applies hiring policies that discourage age discrimination
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)