Overview
Server/Front Desk Agent Jobs in Zurich, ON at Hessenland Inn & Schatz Winery
PLUS CASH GRATUITIES AND EVENT GRATUITIES (when working set events)
Dining- Winery-Events
The successful candidate will work as part of the Inn’s main al a carte dining room, garden side and vineyard dining; This position will also be part of the Front Desk Team covering days off and holidays
Servers:
Welcoming and seating guests to the Inn and to the dining room
- Knowledgeable in the dining room menu, Schatz Winery wine and tasting notes.
- Taking guests’ food and beverage orders with an awareness of guest allergies and how to adjust menu offerings accordingly.
- Prompt and correct delivery of orders
- Providing a dining experience beyond just order taking with customer service being a high priority at all time.
- Cleaning tables, sweeping floors and ensuring the dining space is clean, tidy for guests at all times.
- Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.
- Maintain cleanliness and sanitized work stations at all time and ensure stations are stocked and well maintained for the next shift
- End of shift cleaning, providing notes on events for AM shift supervisors
Front Desk Operations
- Facilate Arrival process for guests by checking them into rooms
- Making reservations for rooms using our online booking system
- Facilate departure process by applying charges, processing payments
- Ensuring guests requests are completed from prior to arrival, during and after
- Answering emails and corresponding
- Hosting/seating guests into the dining room during dining services
- Answering phone calls and taking care of inquiries.
- Assist with laundry folding
Additional Job Functions:
- Move tables and chairs whenever necessary.
- Assist wherever needed should last minute issues arise
- Take out the garbage and recycling.
- Other duties as noted in the server manual.
Job Types: Full-time, Part-time
Part-time hours: 35 per week
Pay: From $19.00 per hour
Benefits:
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Licence/Certification:
- Smart Serve (required)
Work Location: In person
Title: Server/Front Desk Agent
Company: Hessenland Inn & Schatz Winery
Location: Zurich, ON
