Overview
Senior Vehicle Remarketing Specialist Jobs in Pickering, Canada at Volkswagen Group Services GmbH
Title: Senior Vehicle Remarketing Specialist
Company: Volkswagen Group Services GmbH
Location: Pickering, Canada
Category:
Elevate your career as a Senior Specialist in Vehicle Remarketing Services with Volkswagen Financial Services. This role demands strong leadership, communication skills, and experience in business operations.
Based in Pickering, ON, you will act as a frontline leader for the Vehicle Remarketing Services department. This position involves ensuring seamless operations, managing phone queues, and supporting team members with inquiries. You will also maintain reporting on KPIs and collaborate closely with supervisors to enhance engagement and operational priorities.
Key Responsibilities:
• Provide phone support during high call volumes
• Manage tasks, phone queues, and team expectations
• Guide team on dealer inquiries and escalations
• Create and maintain training materials for team members
• Lead team huddles to communicate updates and performance
Requirements:
• 3–5 years of experience in business operations
• Preferred 1+ years of leadership experience
• Previous lease end or remarketing experience
• Strong conflict resolution and organizational skills
• Proficiency in Business Objects is a plus
Bring your expertise in operations, communication, and leadership to drive remarketing success at Volkswagen Financial Services.
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