Overview
Senior Technician – Service Jobs in Ottawa, Ontario at Paladin Technologies
Title: Senior Technician – Service
Company: Paladin Technologies
Location: Ottawa, Ontario
The Senior Technician – Service will be responsible for servicing electronic security systems from leading manufacturers such as Lenel, Genetec, Axis, Milestone and Avigilon.
RESPONSIBILITIES:
Service and maintenance of integrated security systems including access control, CCTV and alarms
Troubleshooting and repair of hardware and software of our integrated systems
Work with manufacturers’ technical support teams to resolve system issues
Consistently provide high levels of customer service
Provide customer with training for proper system usage, and respond to technical inquiries
Complete detailed and accurate paperwork, and assist with as-built documentation
Adhere to Paladin’s Quality and Safety program
Be prompt, enthusiastic and take direction from the service team, and operations
Be available and willing to participate in a after hours On-Call rotation
Build confidence with clients and stakeholders and enhance the organizations reputation throughout the industry
Perform other tasks as required
You may be required to work “night shifts” when needed based on project/service requirements
QUALIFICATIONS:
5-8 Years of experience as a Service Technician in the security, electronics, telecommunication, or IT industry
Proven service experience of complex physical security systems such as Lenel, Genetec, AMAG, Milestone, etc
Post-secondary training in electronics or equivalent
Experience with the following systems and technologies are an asset: IP networks, low voltage electronics, power and communications, Access Control, CCTV (IP and Analog), Intrusion Systems, Client-Server security applications
Valid Driver’s License with clean abstract
Able to work independently
Strong command of the English language along with good written and verbal communication skills
Awareness of productivity and profitability of the work carried out
Willingness and capability to learn and develop
Able to pass varying levels of security clearance
Available to complete out-of-town work on an ad hoc basis
Personal hand tools required
Company Info:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.
Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.
This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
. We are an equal oppo…
