Overview
Senior Specialist, Quality Assurance and Risk Management (QARM) Jobs in Toronto at Ministry of the Solicitor General
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Senior Specialist, Quality Assurance and Risk Management (QARM)
*Indicates the salary listed as per the OPSEU Collective Agreement.
OFM Quality Assurance and Risk Management (QARM) Unit provides internal OFM oversight, quality assurance and risk management services, This includes the review of a wide variety of reports prepared by the OFM, analysis of data, and works collaboratively with other OFM sections to support excellence in program delivery.
Please note:
The position may be located at any of the locations listed in this job ad. The work location will be determined based on the location of the successful candidate.
- 2284 Nursery Road, Midhurst, ON, L9X 1N8
- 25 Morton Shulman Avenue, Toronto, ON, M3M 0B1
- This competition may be used to fill future vacancies.
About the job
- Support the overall quality assurance and risk management (QARM) framework and program for the Office of the Fire Marshal (OFM).
- Bring specialized expertise and objectivity to the review and analysis of fire investigation reports.
- Conduct quality assurance reviews of other OFM program areas to ensure processes and findings conform with standards/policies/guidelines.
- Conduct research into fire investigation best practices by other agencies to ensure excellence in OFM.
- Conduct research and analysis into trends and consequences of fire including fire deaths, serious injuries and community impact.
- Provide support with legal and judicial matters.
Work Environment:
This position is very demanding psychologically. As a Senior Specialist, QARM, you will be exposed to images, reports and data of traumatic events on a regular basis. Such events may include but not limited to fatal fires, non-fatal fires, serious injuries, explosions, and community and environmental impacts.
What you bring to the team
Mandatory requirements
- You have a valid class G driver’s licence or equivalent as recognized by the province of Ontario.
- You are NFPA (National Fire Protection Association) 1033 certified/trained or willing to be certified/trained.
- You are NFPA (National Fire Protection Association) 921 trained or willing to become trained.
**Note: the OFM will provide required certification and training.
Quality Assurance Expertise:
- You have knowledge of quality assurance principles, practices, methods, techniques, metrics, tools and software.
- You have knowledge of quality assurance, risk and control frameworks to conduct in-depth reviews of fire investigations and other reports.
- You can assess, design, implement and evaluate quality assurance practices and resolve issues.
Analytical Skills:
- You have analytical skills to review investigation reports, information/data, trends, consequences, and risks.
- You can assess potential issues and provide advice, options, and recommendations.
Specialized Knowledge:
- You have knowledge of current and emerging fire investigation theories, methods, techniques and standards.
- You have knowledge of the criminal justice system, court requirements, protocols and procedures.
- You have knowledge of relevant legislation and regulations (e.g. the Canada Evidence Act, Criminal Code of Canada, the Provincial Offences Act, Ontario Evidence Act, Coroners Act, Fire Protection and Prevention Act, Fire Code, NFPA 1033 standards etc.).
- You have experience conducting quality assurance of fire investigation reports and or similar type reports.
Communication and Interpersonal Skills:
- You have interpersonal and communication skills to conduct presentations, provide expertise and consult with stakeholders.
- You can build and maintain partnerships with team members, management, stakeholders and inter-jurisdictional counterparts.
- You can demonstrate tact and political acuity when dealing with politically sensitive situations.
- You have written communication skills to prepare submissions, planning documents, reports, briefing materials and correspondence.
- You can explain technical concepts and methodologies to audiences that may not have the same level of understanding.
Planning, Organizational and Computer Skills:
- You can acquire knowledge of ministry decision making structures and processes.
- You have planning and organizational skills to schedule, coordinate and lead quality assurance and risk management activities.
- You can operate standard software programs and tools to conduct reviews/analysis and prepare materials.
Don’t meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario’s Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
Additional information:
- 2 English Permanent, 2284 Nursery Rd, Midhurst, Central Region or 25 Morton Shulman Ave, Toronto, Toronto Region, Criminal Record and Judicial Matters Check, Driver’s License History
Note:
- About security checks:
A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position’s responsibilities.
If a check is needed and you’ve lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you’ll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. - T-SL-244668/26(2)
How to apply:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d’emploi externes de la fonction publique de l’Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d’emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d’affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
Strengthening Ontario, together
Title: Senior Specialist, Quality Assurance and Risk Management (QARM)
Company: Ministry of the Solicitor General
Location: Toronto