Senior Program Manager Jobs in Québec City, Canada at BioScript Solutions
Title: Senior Program Manager
Company: BioScript Solutions
Location: Québec City, Canada
Category:
Location: Québec City
Empowering lives, healing hearts, embracing future
Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Senior Program Manager to join our Patient Support Programs at BioScript Solutions, where we put our patients first!
What we offer (and why you’ll love it here!):
Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey. Our People Say It Best:
Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
What & Where: Toronto, ON / Montreal, QC / Moncton, NB, / Calgary, AB
Closing Date: April 29, 2026
Why BioScript Solutions?
At BioScript, we’re not just a company—we’re a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?
Reporting to the Director of Patient Programs, the Senior Program Manager will be responsible for inspiring and leading a team of Program Managers in developing and executing patient support programs. The role will include direct oversight of a team of Program Managers and accountability for the delivery of patient care, operational quality, and partner satisfaction for those patient support programs. The role will require you to develop and maintain strong working relationships with partners and stakeholders.
It will also require you to create collaborative networks internally and work cross- functionally with all organizational departments.
How you will make an impact
Accountable for continuous process improvement and operational excellence of specific patient support programs and partner portfolios;
Ensure delivery of programs to deliver targeted KPIs and metrics;
Ensure operations are delivered in compliance with regulatory, partner and quality guidelines;
Ensure strong team engagement across managed programs.
Co-create solutions with partners, program managers and cross-functional units to enhance the patient journey;
Support the resolution of client issues and concerns;
Review and recommend action on change requests;
Lead regular business reviews with our partners.
Provide support in RFPs, contract negotiations and program launches;
Maintain and apply up-to-date knowledge on industry trends;
Support the Director of Patient Programs in special projects / initiatives which may include planning, resource allocation, financial reviews and implementation of change;
Responsible to report any patient safety information as per adverse event reporting requirements and product quality complaints reporting requirements;
What you’ll bring to our team
Experience building and leading strong collaborative, cross functional teams with both internal and external stakeholders;
University business / healthcare degree, or equivalent combination of experience and education;
Minimum of 3 years experience in partner relationship and account management;
Minimum of 2 years experience leading teams and coaching direct reports;
A minimum of 2 years experience leading patient support programs or other business process outsourcing delivery teams, preferably in a health care setting;
Extensive experience and knowledge of Oncology PSP operations and reimbursement is a strong asset;
Significant experience in project management and change management, with a demonstrated ability to effectively manage timelines to ensure delivery of project objectives;
Demonstrated solutions, results, and people-oriented leader;
Ability to communicate effectively both orally and in writing, as well as strong presentation…
