Overview

Senior Manager, Products Jobs in Toronto, Canada at BMO

Title: Senior Manager, Products

Company: BMO

Location: Toronto, Canada

Category:

Position: Senior Manager, New Products & Experience

Final date to receive applications:

05/21/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

Role

The Senior Manager, New Products & Experience reports to the Director, Chequing & Savings within Canadian Personal Banking and is responsible for creating and evolving customer‑centric product and experience solutions across chequing and savings.

This role is focused on staying ahead of evolving customer expectations and market dynamics, and on creating innovative product and experience solutions that help differentiate BMO and position the bank ahead of competitors. Operating at the intersection of customer insight, competitive disruption, and emerging capabilities such as open banking and data‑enabled experiences, the Senior Manager leads the creation of new ways for customers to make real financial progress.

Key Responsibilities

Product & Experience

  • Create differentiated, end‑to‑end product and experience solutions across chequing and savings.
  • Design experiences that connect products, digital journeys, data, and insights into cohesive customer outcomes, rather than standalone features.
  • Champion simplicity, transparency, and customer value in all product and experience design.

    • Market & Customer Insights

  • Lead market and competitive research, including fintech trends, open banking developments, regulatory shifts, and emerging funding models.
  • Sponsor and guide customer research, experimentation, and data analysis to uncover unmet needs and opportunities.
  • Translate insights into clear opportunity statements and actionable product and experience concepts.

    • Innovation & Delivery

  • Lead cross‑functional teams to move ideas from concept through testing, pilot, and scaled launch.
  • Partner closely with Technology, Digital, Risk, Legal & Compliance, Finance, Marketing, and Operations to enable innovation in a highly regulated environment.
  • Drive structured experimentation and continuous learning while effectively managing risk and controls.

    • People & Influence Leadership

  • Coach and develop managers and project teams.
  • Act as a subject‑matter leader in product and experience creation, influencing stakeholders beyond direct reporting lines.

    • Performance & Governance

  • Accountable for customer and business outcomes, including product adoption, engagement, balances, revenue, and NPS.
  • Ensure all initiatives comply with BMO’s governance, regulatory, and risk standards.

    • Qualifications

  • 7+ years of experience in product development, experience design, innovation, or strategy.
  • Proven success creating customer‑facing products or integrated experiences, ideally within financial services or digital consumer platforms.
  • Strong understanding of deposits, everyday banking, payments, or funding‑adjacent solutions.
  • Exposure to open banking, data‑enabled experiences, APIs, or ecosystem‑based models is an asset.
  • Demonstrated ability to influence senior stakeholders and lead through complexity.

    • Salary:

    $86,000.00 – $

    Pay Type:

    Salaried

    The above represents BMO Financial Group’s pay range and type.

    Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

    BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

    About Us

    At BMO we are driven by a shared

    Purpose:

    Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

    As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and…

     

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