Overview
Senior Manager, Policy & Front End Services, Canadian Business Banking Jobs in Montreal, Canada at BMO Financial Group
Title: Senior Manager, Policy & Front End Services, Canadian Business Banking
Company: BMO Financial Group
Location: Montreal, Canada
Category:
Location: Montreal
Date limite pour présenter sa candidature :
04/17/2026
Adresse :
33 Dundas Street West
Groupe de famille d’emploi :
Gestion des activités
ACCOUNTABILITIES
40% A Policies/Processes
15% B Risk Management and Control
15% C Compliance
30% D Managerial Leadership & Planning
A. Control Policies/Processes
Manage the development, enhancement and maintenance of Policies/Directives, in collaboration with Credit Risk, Operational Risk and Business Governance, including credit origination, account/relationship management, regulatory requirements, documentation and all policies related to security and collateral.
Provide thought leadership around opportunities to improve the policies of Canadian Business Banking. Includes an expectation to track the competitive business banking policy landscape to identify gaps and opportunities.
Provide subject matter expertise to Business Transformation to design and implement end-to-end product processes that ensures the effective and efficient delivery of products.
Second level escalation for requested exceptions to policies by Sales force to ensure risk/return is acceptable.
Manage and maintain policies to optimize risk/return, including leading the development of tools, methods to support the achievement of the business agenda and to ensure all regulatory requirements are met.
Provide oversight for team in regard to Change Management initiatives for the day-to-day operations coordinating any policy and process changes to ensure clear, concise communication. Includes changes to risk models used in Business Banking and associated policy documents.
B. Risk Management and Control
Manage and maintain an effective relationship with Credit Risk, ensuring the interests of Canadian Business Banking are effectively represented on current risk profiles and practices. Act as a broker between the Product Team and Credit Risk to ensure that all concerns, issues and opportunities are identified and addressed
Communicate and implement regulatory requirements on behalf of Personal Banking balancing regulatory requirements and a satisfactory customer experience.
C. Compliance
Ensure new or enhancement of policies, process and program adhere to the regulatory environment i.e., Anti-Money Laundering (AML), Department of Finance, OSFI, and Provincial Registries ensuring all regulatory requirements are met.
Provide subject matter expertise on all product related initiatives involving regulatory requirements, including recommending changes to policies & procedures to support overall business goals.
Lead / participate in the execution of regulatory remediation plans as required.
D.1. Managerial Leadership & Planning
Set an effective framework for managing the policies and procedures for Canadian Business Banking.
Build and sustain a team of direct reports who are capable of delivering the performance required for the group, including the coaching and creation and implementation of training and development plans.
Establish and optimize team integration by articulating the linkages between the accountabilities and authorities of different roles across the group and by establishing the context in which they will work collaboratively with one another.
Apply the Bank’s performance management system to direct reports, including establishing goals and objectives, assessing skilled knowledge gaps, allocating resources to achieve objectives and close gaps, assessing personal effectiveness, and reviewing and recommending base and variable pay.
Ensure the effective implementation of Bank initiatives and programs through the establishment of appropriate context and setting of direction for direct reports by providing relevant information, establishing goals, and setting limits with the context and prescribed limits of the Canadian Business Banking group.
D. 2. Planning
Develop, implement, review and revise a 1-2 year work plan within the context of a functional plan, including: vision, mission, values, operational and resource plans.
Establish goals, plans and assignments for each direct report to achieve the plan.
Review progress to plans, and develop, communicate, delegate and actively participate in the implementation of…