Overview
Senior Manager, Business Compliance Jobs in Toronto, Canada at Kinvie
Title: Senior Manager, Business Compliance
Company: Kinvie
Location: Toronto, Canada
Category:
Join a Challenger
At EQB, we’re remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We’ve been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you’re driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
The Work
We are looking for a Senior Manager, Business Compliance who will supervise PC Bank’s Regulatory Compliance Management System (RCMS) in a key risk management role (second line of defense), to serve as a credible business advisor and partner representing the Compliance organization to the Business to help ensure corporate initiatives and Business processes comply with applicable laws and regulations. The role combines knowledge of risk management with a comprehensive understanding of the financial services related to PC Bank to identify regulatory developments and emerging compliance risks.
At PC Bank, we run lean and smart, reliant on collaborative, energized people who are jazzed by what they do and ready to bring their authentic selves to work to make their mark and challenge the status quo. This role would fit a compliance professional who is motivated by any challenge and thrives in autonomous lean/flat environments where change is embraced.
What
you’ll Do
- Provide compliance advisory support with a primary focus on PC Bank corporate functions (HR, treasury, legal/privacy) and consumer protection programs (market conduct obligations, sales practices, fraud, complaints, and customer operations).
- Lead and participate in key strategic projects and provide advice on application of compliance requirements, such as new products or initiatives, process development, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and change in law or regulation related to areas of focus.
- Identify and assess regulatory risks, evaluate the effectiveness of controls implemented by business units and review thematic areas to ensure compliance with applicable legislation related to areas of focus.
- Identify issues of non‑compliance with regulatory requirements and work with the Business to manage remediation of the issues as necessary, including identification of root cause and assigning a rating in accordance with the Bank’s Compliance Methodology.
- Develop or review training to educate the business on compliance and emerging risk/regulatory matters related to areas of focus.
- Provide effective challenge to the Sales Team that supports in‑store sales channels in the form of reviewing materials submitted for the monthly BCO meeting or other key documents (Documented risks and controls, performance management framework, compensation structure and plans for sales representatives, etc.).
- Provide effective challenge and oversight over the Bank’s third‑party engagements with respect to consumer protection activities, including complaints.
- Establish, obtain, and monitor metrics to provide oversight over sales practices risk and complaints to identify trends and/or gaps on a timely basis.
- Provide effective challenge and oversight over the Bank’s culture program in accordance with OSFI culture risk framework regulatory notice.
- Support the management and execution of PC Bank’s RCMS.
- Lead the external regulatory reporting for the bank, ensuring proper disclosure and execution of the Bank’s various public commitments and quarterly complaints reports (e.g., designated complaints quarterly report, senior’s code, complaints, director’s report, public accountability statement, FCAC market data gathering/annual assessment).
- Support the CCO during any regulatory reviews and exams.
- Review annual risk assessments, compliance test plans and semi‑annual RCMS attestations to handle the Bank’s adherence to controls and legislation.
- Suppor…