Overview

Senior Business System Analyst Jobs in North York – Ontario at Calian Health

Title: Senior Business System Analyst

Company: Calian Health

Location: North York – Ontario

Category: IT/Tech, Business

Location: North York

Calian Digital Solutions is seeking a confident and experienced Sr. Business Systems Analyst to

join our team

, with expertise in process mapping,

change management

, and system implementation. The ideal candidate will be passionate about AI and have an extensive background of experience primarily revolving around driving

process optimization

and system enhancements to streamline operations and maximize efficiency.

Duties & Responsibilities:

Collaborate with stakeholders to understand existing processes and conduct detailed mapping to identify inefficiencies.

Work closely with

cross-functional teams

to align business objectives and drive

collaborative

initiatives.

Lead

change management

for process improvements and system implementations, ensuring smooth transitions.

Oversee internal implementations of 3rd party systems into the organization.

Coordinating with internal teams and external vendors to define requirements, configure systems, and oversee deployment processes.

Conduct impact analysis, development of migration processes, and the

comprehensive training

required for successful adoption of new systems.

Manage project lifecycle, including planning,

resource allocation

, risk management, and

quality assurance

, ensuring on-time, in-scope, and budget-compliant delivery.

Actively contribute towards a culture of

continuous improvement

by identifying opportunities to enhance business processes and systems.

Leverage feedback and data insights to iterate on solutions and drive operational excellence.

Qualifications:

A minimum of 5 years of proven experience as a Business Analyst with a more recent focus on process mapping,

change management

, and system implementation.

A minimum of 3 years of experience working with clients in mid to large-scale projects.

Able to

comfortably interact with clients, understand their ideas and needs, and translate those needs into requirement understandings for technical teams.

Strong organizational and analytics skills with experience leading complex, cross-functional projects, preferably in an IT consulting environment

Self Starter:

Ability to

work independently with minimal supervision.

Excellent

communication

and stakeholder management skills, with the ability to influence and collaborate effectively at all levels of the organization.

Proficiency in process mapping tools (ie. Visio, Lucidchart) and

project management

software (Jira, Azure Dev Ops, etc.).A strong analytical mindset with the ability to translate business requirements into technical solutions.

A University degree or College diploma in Computer Sciences or technology related major.

Bonus

Qualifications:

A business analysis and/or

project management

certification (PMP, CBAP, etc.)Familiarity with AI technologies and capabilities is considered a majorly desirable asset for the long-term trajectory of this role.

More specifically, a background in or understanding of AI

Optimization

and best practices and proven experience leveraging AI to optimize business processes.

Experience with

CRM systems (ie. Hub Spot).General understanding of sales methodologies such as MEDDPICCAbout C…

 

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