Overview
ScotiaMcLeod Assistant Manager, Business Operations Jobs in Toronto, Canada at Scotiabank
Title: ScotiaMcLeod Assistant Manager, Business Operations
Company: Scotiabank
Location: Toronto, Canada
Category:
Position: Scotia McLeod Assistant Manager, Business Operations (12 Month Contract)
Title:
Scotia Mc Leod Assistant Manager, Business Operations (12 Month Contract)
Scotia Mc Leod , a cornerstone of Scotia Wealth Management®, is a full‑service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.
Our signature Enriched Thinking
® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team‑based environment that values integrity, client focus, and continuous growth.
At Scotia Mc Leod , you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients’ lives.
Introduction
As a member of the National Sales Management team, the Assistant Manager, Business Operations, contributes to building and maintaining a strong platform that supports a high‑performance sales force and branch network.
The Assistant Manager, Business Operations, is responsible for effectively and efficiently assisting with the management of several policies and procedures regarding core Scotia Mc Leod programs including areas such as compensation, performance reporting and Advisor transitions.
The Assistant Manager, Business Operations, is expected to provide day‑to‑day operational support and ensure that the service provided meets the business need with the utmost efficiency. The role requires an independent and self‑driven learner, researching and developing new skills while meeting all expected delivery timelines and keeping management appraised of ongoing issues and concerns.
What You’ll Be Doing
1. Compensation and Performance
- Assist with the management of Scotia Mc Leod policies and procedures related to Advisor compensation and performance, including the implementation of policies, annual reviews and grid level adjustments, reporting, and tracking where required.
- Develop a strong knowledge of the Scotia Mc Leod compensation structure, including but not limited to Advisor code structures, commission payout, and Price Metrix house holding methodology. Provide guidance to Branch Management Teams regarding compensation related issues.
- Develop a strong knowledge of Advisor Cash Compensation as outlined in the Compensation and Recognition Guide, including grid and commission payout.
- Develop a strong understanding of the various compensation programs applicable to Advisor teams. As required, provide required reporting, tracking, and analysis to Senior Sales Management, Regional Offices and Branch Managers. Will require a thorough understanding of the compensation models and recognition programs.
- Work closely with HR Administration and Variable Compensation regarding compensation and performance related inquiries.
- Develop an understanding of and assist in the onboarding and departure processes for Scotia Mc Leod Advisor teams, which can include code creations, tracking of assets, and other reporting.
2. Sales Management Policy Support, Project Management, and Initiatives
- Identify opportunities for operational improvements to increase efficiencies and better serve client needs.
- Provide support on ad hoc projects and initiatives, as required, by the business to ensure alignment with the strategic focus and project plans.
- Actively contribute to decision making and recommendations and elevate issues / concerns for discussion and resolution.
- Work closely with Senior Management, Business Partners and other Stakeholders to establish / align the scope and objectives of the initiative.
- Assist in the creation and maintenance of content within the internal intranet site for Scotia Mc Leod and Sales Management.
3. Field Management Support
- Liaise with all levels of Sales Management to drive resolution to business issues in a manner that is aligned to strategy and supports the needs of the field and business.
- Develop an understanding of the various systems used by the field (i.e.,…