Overview
Scheduler – PC24021 Jobs in Moncton, NB at NB Health Link
Full job description
COMPETITION NUMBER
PC24021
CLASSIFICATION NAME
Administrative Assistant (non-clinical)
POSITION TITLE
Scheduler
CLASSIFICATION CODE
1035
BARGAINING UNIT
CUPE
UNIT LOCATION
Moncton
STATUS
Full Time Temporary
FULL TIME EQUIVALENT
1.0
HOURS OF WORK
Starts Monday to Friday 8h to 16h.Subject to change as per program demand
ANTICIPATED START DATE
As soon as possible
ANTICIPATED END DATE
October 31, 2025
SALARY RANGE
As per collective agreement
LANGUAGE REQUIREMENT
Written and spoken competence in English and French is required
CLOSING DATE
May 9, 2024
JOB SUMMARY
The Scheduler is responsible for overseeing NB Health link’s team (NBHL) schedules to meet the needs of the program. This position is crucial and essential to assist in the efficient and effective management of operations as the NBHL program expands.
The Scheduler creates, maintains, and audits the schedules of providers and team members within the program. They balance the availability and resources against incoming requests to ensure all tasks are completed on time and adjust schedules as necessary to accommodate changes in priorities or deadlines.
ROLES AND RESPONSIBILITIES
Develop, monitor, and maintain numerous NBHL schedules.
Comfortable working and communicating with many primary care providers and their teams to establish the short term and long-term schedules (email reminders, schedules updates, etc.).
Communicate with primary care providers on last-minute changes.
Communicate with primary care providers on availabilities follow-up autonomously and as needed.
Communicates scheduling changes to all team members in an effective manner.
Receive incoming telephone and web request.
Offer feedback on areas of improvement and suggestions in regard to the schedules when appropriate.
Enter data into various electronic systems, as well as maintaining the integrity and accuracy of the data.
Monitor progress against daily, weekly, and monthly schedules and actively try to resolve scheduling conflicts.
Run and manage scheduling audits.
Ensure schedule is maintained according to NBHL operational standards.
Submitting payroll (billing) information, as required.
Medicare billing, updates and follow ups are also a responsibility as required by the program.
Work collaboratively with managers on scheduling issues.
Replies to correspondence; creates, edits, and formats documents such as letters, reports, memos, and all other outgoing documentation.
Answer questions from providers in regard to the scheduling policies.
Maintain a positive working relationship with the NBHL interdisciplinary team.
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:
Post-secondary education in office administration or equivalent combination of experience and education.
Minimum three years related experience working in an office environment, preferably with experience in the health care industry.
Strong computer skills using a variety of Microsoft Office software products as well as the Internet and scheduling/payroll software.
Well organized with the ability to prioritize workload in a fast-paced environment.
Self-motivated team player and able to work independently.
Excellent typing …
Title: Scheduler – PC24021
Company: NB Health Link
Location: Moncton, NB
Category:
