Overview

Salesforce BSA Jobs in Toronto – Ontario at Prodigy Labs a UST Company

Title: Salesforce BSA

Company: Prodigy Labs a UST Company

Location: Toronto – Ontario

Category: Business, IT/Tech

Position Overview:

We are looking for an experienced and detail-oriented Senior Business Systems Analyst (BSA) with expertise in Salesforce to

join our team

. The ideal candidate will have a strong background in analyzing data quality, identifying root causes of data quality issues, and providing support in project implementations. This role requires a deep understanding of system analysis, processes, and Salesforce platform capabilities. The candidate should have 5 to 7 years of relevant BSA experience, preferably in the financial industry.

Key Responsibilities:

Conduct thorough analysis of data quality within Salesforce and related systems, identifying and investigating root causes of data quality issues.

Collaborate with stakeholders to gather requirements, document business processes, and translate business needs into Salesforce solutions.

Provide expertise in system analysis and

process optimization

, ensuring efficient and effective use of Salesforce within the organization.

Lead and contribute to support projects, offering insights and recommendations for improving data quality and system functionality.

Develop and maintain documentation related to system configurations, data models, and workflows within Salesforce.

Communicate effectively with technical and non-technical stakeholders, ensuring clear understanding of system capabilities and limitations.

Drive

continuous improvement

initiatives within the Salesforce environment to enhance user experience and operational efficiency.

Required Qualifications:

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

5-7 years of relevant experience as a Business Systems Analyst, with a focus on Salesforce.

Advanced to expert knowledge of system analysis, business processes, and data quality assessment.

Proven experience in identifying and resolving data quality issues within support projects.

Excellent

communication skills

, both verbal and written.

Experience in any other Credit Banking applications or Business Banking applications

Please Note:

This is a hybrid position and will require at least 2 days in the office per week.

Benefits We are a collective group of people and

collaboration

is key to our process

We don’t work for our clients, we work with them

A Flexible Hybrid Working Environment Easily accessible downtown location, connected to PATH Competitive compensation commensurate with experience

Everyone brings something valuable to the table in our supportive,

challenging

, and

collaborative

,

diverse

work environment

All Employees Can Participate in:

Company paid

health benefits

: 100% medical, dental and vision coverage

Corporate-discounted Gym Membership through Good Life Company  discount program including Travel, Shopping, Attractions,

Wellness

, & Sporting events, just to name a few Access to an Employee & Family Assistance program (EAP)

Employee Referral Program Employee Opportunity Program Professional Development Program Annual Performance Awards Town Halls Philanthropic Events Social Events

Inclusion

&

Diversity

We foster an

inclusive

and

diverse workforce

, believing our …

 

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