Overview
Sales Support Associate/Store , B Volume Jobs in Toronto – Ontario at Staples Canada
Title: Sales Support Associate/Store , B Volume
Company: Staples Canada
Location: Toronto – Ontario
Category: Retail, Sales
Position: Sales Support Associate(Store A, B Volume) CAN
Who we are As the Working and Learning Company, we at Staples Canada, are
dynamic
, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that’s you, let’s work,
learn and grow
together.
We are building an
inclusive
and
diverse team
Staples Canada is creating an
inclusive
and
diverse
work environment
. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
Some of what you do As the Sales Support Associate, you’ll get the opportunity to execute on a variety of tasks: driving sales, supporting merchandise standards, freight flow, inventory, as well as replenishment procedures. You demonstrate a high degree of
customer engagement
and look to maximizes sales while effectively assisting customers. With everyday being
fast-paced
,
challenging
, rewarding and meaningful, you will be inspired to bring your ‘A-Game’ everyday!
Specifically, you will:
• Connect, share and partner with customers to identify solutions that cater to their needs and add value.
• Maintain company
merchandising
standards, including current pricing, signage, planograms, promotional planners, advertising set-ups and displays.
• Process out-of-stock procedures to maintain replenishment.
• Assist in keeping the damaged product area clean and that items in need of shrink-wrapping are attended to in a timely manner.
• Provide coaching and training to your team including delegating work and following up on completion.
• Operational excellence and customer experience are important aspects of your role.
You will
operate cash registers, follow all loss
prevention
measures and ensure the cleanliness and store standards of your assigned departments.
• In some store locations, this role is a keyholder and is responsible for closing and opening the store.
• Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need
• 3 to 6 months of previously related experience is preferred.
• Working towards or successful completion of high school is preferred.
• Ability to achieve customer
service excellence
and sales results
• Ability to resolve customer concerns in a diplomatic manner.
• Ability to communicate with and engage customers effectively using a variety of mediums.
• Curious
• Approachable
• Passionate
• Solutions Finder Some of what you will get
• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Learning & Development programs
• Tuition Reimbursement Program
• And more… Additional Information
• A moderate amount of physical effort and operation of equipment / machinery is required to execute our
merchandising
standards …
