Overview

Sales Consultant Jobs in Barrie, ON at Smitty’s Fine Furniture

Full job description

AboutSmitty’sFine Furniture

Smitty’s Fine Furniture is a third-generation family-owned local furniture store specializing in Canadian-made quality furniture. Our passion is exceptional customer experience in every aspect of our business. For nearly 75 years, Smitty’s has been a trusted name in home furnishings in Southern Ontario. We value our loyal customer base, as well as our deeply experienced staff, some of whom have been on our team for decades. Our original location was based in Hanover, Ontario, and we are currently operating from two locations: Hanover and Kitchener.

Our approach to the market with our primary line of business is to promote and sell the top furniture and mattress brands manufactured in Canada. The majority of our product displayed on the floor is made in Canada. Our logo says it all… “FOR THE LOVE OF CANADIAN FURNITURE”.

About the Position

The Sales Consultant supports the Company’s purpose to ensure that every customer who enters our store is given the best possible customer experience by helping our customers furnish their homes, from finding the right accessory to finishing the entire house. We sell a broad selection of quality Canadian-made brands and an excellent range of contemporary styles for every room; this allows the Sales Consultant to foster relationships with our customers through in-store and online consultations. The Sales Consultant provides guidance on selections and supports the customer from point of sale to delivery.

This position is in our Barrie Store and the expected hire date is Mid- April to be ready for our grand opening in May!

** MUST BE AVAILABLE TO WORK WEEKENDS**

About You

You believe in the power of communication and delivering an exceptional experience for your team members and customers. You have a passion for selling beautiful, quality products. You are excited by Interior Decorating. You are motivated to provide excellent customer service and want to be part of a progressive, dynamic, ever-changing profession.

Our ideal candidate has strong interpersonal skills, is an expert at building relationships, and has excellent communication skills both in person and online. The ideal candidate is self-motivated to achieve sales targets, but also works comfortably within a small team environment. Our work environment thrives on teamwork because we are not a full commission sales floor, which our customers love. The ideal candidate is focused on providing an outstanding customer experience that we are known for.

Your primary responsibilities will be:

Engaging and fostering customer relationships through in-store consultations

Following up on customer leads from all channels (online, phone, email)

Working with customers to customize their order

Maintain a pulse on product information including available covers and configurations

Participate in training sessions held by product reps

Placing orders in our point-of-sale system and maintaining contact with customer for updates on lead times

Provide customer post-delivery follow up and ensuring service matters or order changes are attended to promptly

An opportunity to participate with in-home selling program (with appropriate training or prior Interior Decorating credentials)

YourEducation,Skills, and Experience:

Degree or Diploma from a recognized university or college in Design, Sales, or …

Title: Sales Consultant

Company: Smitty’s Fine Furniture

Location: Barrie, ON

Category:

 

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