Overview
Sales associate – Contact centre Jobs in Brampton at Hardwood Giant
Please see the attached job responsibilities of the Sales Associate-Contact Centre roleRoles and Responsibilities-
Managing and driving all sales and customer service initiatives within the store of business.
Perform customer service functions including initiating and following up with customers to resolve problems as it relate to invoicing, products, or services.
Service existing accounts, obtain orders, follow up on existing or potential customers, and establish new accounts by planning and organizing daily work schedules.
Inform existing and potential customers about special deals/offers.
Assist in the development of sales strategies through social media ad posting and keeping yourself updated with new trends.
Generating leads through various social media platforms and following up on customer leads for sale closures.
Keeps management informed by submitting activity and results reports, such as daily reports, weekly work plans, and monthly and annual territory analyses.
Achieve sales targets to support overall territory and business goals.
Provide accurate, valid, and complete information by using the right methods/tools.
Keep records of customer interactions, process customer accounts, and file documents.
Build sustainable relationships and trust with customers and other store representatives. through open and interactive communication.
Maintaining a positive, empathetic, and professional attitude.
Communicating with customers through various communication channels.
Resolves customer complaints in a timely and professional manner by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Clean and Organize store. Lift heavy boxes to ensure proper organization of the store.
Research and develop communication and negotiation skills.
Maintain and expand customer base; build and maintain rapport with key customers; identify new customer opportunities.
Respond to escalated customer concerns/issues with the involvement of other sales consultants and other departments.
What You Bring:
1-2 years of proven success in a sales-driven environment.
Customer-Centric Approach: A genuine passion for delivering exceptional customer service and a dedication to exceeding customer expectations.
Adaptability: Flexibility to thrive in a fast-paced environment and adapt to evolving business needs.
Availability: Full time availability and willingness to work weekends.
Required- Work permit
Why Join Us:
A Culture of Excellence: Join a team that values innovation, collaboration, and continuous growth. At Hardwood Giant, you’ll be part of a culture that celebrates success and fosters personal and professional development.
Rewarding Benefits: Enjoy competitive compensation of 18$-20$, including highly paid commissions, health and dental benefits, bonuses, paid vacation, and a generous store discount.
Growth Opportunities: Embark on a rewarding career path with ample opportunities for advancement and skill enhancement. We’re committed to investing in your success and helping you reach your full potential.
Ready to Make an Impact? If you’re ready to make your mark in the world of sales and customer service, we want to hear from you. Join us at Hardwood Giant and embark on a journey where your talents are celebrated, your potential is unleashed, and your contributions make a meaningful difference
#HG
Title: Sales associate – Contact centre
Company: Hardwood Giant
Location: Brampton
