Risk & Privacy Coordinator Jobs in Surrey, Canada at GroupHEALTH Benefit Solutions
Title: Risk & Privacy Coordinator
Company: GroupHEALTH Benefit Solutions
Location: Surrey, Canada
Category:
Risk & Privacy Coordinator
About GroupHEALTH
At GroupHEALTH
, we’re proud of the work we do – but it’s how we do it that truly sets us apart. We’re a fast-moving, ever-evolving, stable organization with deep roots and a bold vision: to transform the way Canadians experience benefits. We combine agility with long-term stability to create meaningful impact.
Here, you’ll find more than just a job. You’ll find a purpose-driven, people-first culture where kindness, collaboration, and curiosity thrive. Whether you’ve been here fifteen years or fifteen days, you’ll notice right away – our people are genuinely invested in one another’s success and delivering exceptional experiences to our clients and plan members.
About the Role
The Risk & Privacy Coordinator supports the day-to-day execution of privacy and risk management programs across the Group
HEALTH Family of Companies. In this role, you’ll help ensure personal and sensitive information is handled with integrity and consistency by coordinating operational activities that strengthen privacy, compliance, and reduce organizational risk.
You’ll play an important part in safeguarding stakeholder trust by supporting incident response, maintaining documentation and records, assisting with risk assessments, and helping embed privacy and risk awareness into day-to-day operations.
This is a remote role within Canada, with preference given to candidates located in the Metro Vancouver, BC and Barrie, ON areas.
What to Expect in Your First 3 Months
First 30 Days:
Learn the Group
HEALTH Family of Companies structure, lines of business, and key stakeholders.
Build an understanding of the privacy and risk management framework, including policies, procedures, monitoring, testing, and reporting.
Become familiar with where records, trackers, and supporting documentation are maintained.
Begin learning key program areas including privacy inquiries, DSAR/access requests, retention records, contract administration, and training coordination.
First 60 Days:
Establish routines and tools to support operational responsibilities such as intake documentation, reporting inputs, tracker updates, and action item follow-up.
Start contributing to privacy, compliance, and risk coordination activities with increasing independence.
Support ongoing program administration by helping maintain current, accurate records and documentation.
First 90 Days:
Confidently support the coordination of incidents, complaints, exceptions, privacy inquiries, and access requests.
Help ensure risk and privacy program tracking is accurate, organized, and dependable for leaders and stakeholders.
Contribute to reporting, training support, and cross-functional coordination that strengthens privacy, compliance, and risk culture across the organization.
What You’ll Do
Support the administration of privacy, compliance, and risk management frameworks, including policies, procedures, monitoring, testing, and reporting.
Participate in regulatory compliance, privacy, and risk management activities by communicating requirements, assessing gaps, and organizing responsibilities across
Assist with the review of business risks, support mitigation planning, and maintain related documentation including corporate risk registers.
Coordinate internal control testing, internal audit follow-up, and external audit activities.
Support AML/ATF, complaints handling, ethics and fraud monitoring, and privacy reporting processes.
Coordinate the intake, documentation, and escalation of incidents, complaints, and exceptions related to privacy and compliance.
Assist with privacy, compliance, and risk-related training initiatives for employees, contractors, and other stakeholders.
Produce and maintain quarterly operational reports, dashboards, and compliance/risk reporting.
Support DSAR/access request processing and privacy-related inquiries.
Maintain data retention records and support remediation efforts related to data sprawl.
Assist with contract management, including liaising with business areas, finalizing contract documents, ensuring legislative alignment, and maintaining accurate
Collaborate across departments to promote a…
