Overview
Retirement Technician Jobs in Montréal – Quebec at Air Liquide
Title: Retirement Technician
Company: Air Liquide
Location: Montréal – Quebec
Category: Administrative/Clerical, Customer Service/HelpDesk
Position: Benefits and Retirement Technician
World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3,6 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company’s activities since its creation in 1902. Air Liquide’s ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.
Responsible for the administrative aspects of the management of
employee benefits
as well as the internal customer service aspect for the various stakeholders including active employees and retirees.
KEY
RESPONSIBILITIES
Employee Movements Validate and carry out all administrative transactions for employee movements related to benefits and ensure the accuracy of HRIS transactions.
Hiring: validating the compliance of employee benefit choices
Internal movements: validate if changes to the benefits are required and proceed with the changes.
Modification to optional plans: ensure eligibility mainly at the level of pension plans and compliance with requests. Follow-up and management of optional insurance subscription requests (EOI or evidence of insurability)
Parental/maternity leave: calculate monthly amounts, communicate with employees, and ensure you have the necessary documents for authorizations and monthly payments.
Terminations: terminate the benefits on the prescribed dates, and ensure the extension of the benefits according to the terms of the agreements. Sending general information to certain categories of employees.
Death: prepare letters to beneficiaries, necessary documents, and forms, and follow up on the life claim with the insurer and the beneficiaries. Ensure updates on Pension and survivor’s benefits/pension if applicable.
Monthly Billing & Payments Support the BSC Team in the process of validating group insurance invoices with our systems and making payment requests (several entities, several divisions, and inpatriates) Support the BSC Team in analyzing Interface errors between our system and the Insurer system weekly. Follow up with the insurer for any corrections.
Prepare and validate monthly benefit payments for absent employees (maternity/parental) and certain categories of retirees (DC).Sending information to the bank on time.
Ensure timely approvals are obtained.
Customer Service and Administrative Service Now ticket management.
Refer employees to available resources. Contribute to improving the customer service databases to find answers to all questions.
Manage changes or corrections to benefits.
Modifications to optional plans, answering questions, and ensuring compliance with changes.
For more complex group insurance problems: contact our representative, customer service, or administrative. Bi-monthly follow-up meeting.
Close
communication
with all stakeholders: HRBP, HRDS team, labor relations
Know all the benefit programs and how they work, as well as the particularities of several unionized divisions.
Administrative Work closely with the HRDS team to manage required system updates.
Validate file interface with vendors
Update documents and reference materials post rene…
