Overview
Retail Sales Associate/Merchandising – Mayflower Mall Jobs in Grand Lake Road – Nova Scotia at 600 Old Navy Canada Inc.
Title: Retail Sales Associate/Merchandising – Mayflower Mall
Company: 600 Old Navy Canada Inc.
Location: Grand Lake Road – Nova Scotia
Category: Retail, Customer Service/HelpDesk
Position: Retail Sales Associate, Full Time (Merchandising) – Mayflower Mall
Location: Grand Lake Road
About the Role In this role, you will engage and connect with our customers by providing excellent customer service.
You will
be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
You will
offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You’ll DoAll associates are expected to become experts of the brand’s selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, and back of house processes, as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support
Who You Are Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on
continuous improvement
, who is always learning, open to feedback and takes action as required
Able to
handle customer interactions and potential issues/concerns courteously and professionally
Use basic information-gathering skills to solve problems
Ability to
learn procedural knowledge acquired through on- the-job training