Overview
Retail Manager, Services Jobs in Gatineau – Quebec at Staples Canada
Title: Retail Manager, Services
Company: Staples Canada
Location: Gatineau – Quebec
Category: Retail
Who we are Staples Canada is The Working and Learning Company. We are
dynamic
, inspiring partners to our customers and the communities in which we live. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that’s you, let’s work,
learn and grow
together. Some of what you do As the Services Manager, you’re responsible for enabling our work, learn, and grow culture;
for our customers and associates.
You are
accountable for achieving business results through effective management and execution of the services areas in the store; cash, print & marketing and technology services. You’re a coaching expert-attracting, training, and developing associates to be
dynamic
, inspiring partners in all areas of the business. You bring customer experience excellence to life and your team find ways to inspire our customers;
you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow.
• Maximizes sales growth in the services area in the store, including cash, print & marketing and technology services.
• Manage the coordination and execution of services and maximizes department productivity
• Monitor store-use merchandise.
• Provide
team leadership
through hiring, onboarding, learning & development, and coaching.
• Provide cash support to associates at the checkout to ensure a positive customer experience.
• Ensure general cleanliness for a positive customer and associate experience.
• Responsible for the safe and proper use of all store equipment.
• Support loss
prevention
and compliance. Some of what you need
• 3 years of Retail or Services Management experience
•
Proven track record
of achieving customer
service excellence
and sales results
• Affinity with technology
• Be a
dynamic
, inspiring partner to our customers and for our associates
• Curious
• Approachable
• Passionate
• Solutions Finder
* Please note that candidates who wish to apply for the position will be requested to consent to having a criminal background check conducted on them. Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a
Customer Care
Representative at
