Overview

reservations supervisor Jobs in Yellowknife, Northwest Territories, Canada at Yellowknife Tours

Title: reservations supervisor

Company: Yellowknife Tours

Location: Yellowknife, Northwest Territories, Canada

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

  • Cantonese

Work setting

  • Travel agency
  • General office
  • Hospitality industry

Responsibilities

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • MS Outlook

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Standing for extended periods
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Time management

Benefits

Financial benefits

  • Gratuities

Other Benefits

  • Free parking available
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About Yellowknife Tours