Overview
Reservationist Jobs in Tofino, BC at Tofino Resort + Marina
Full job description
Job Description
Assisting and advising customers who may be choosing from a variety of travel options
Making reservations for customers based on their various requirements and budgetary allowances
Checking the availability of accommodation or transportation on the customers’ desired travel dates
Helping plan travel itineraries by suggesting local tourist attractions and places of interest
Processing payments and sending confirmation details to customers
Sorting out any issues that may arise with bookings or reservations
Selling and promoting reservation services
Answering any questions customers might have about the reservation process
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations
Providing support to customers who may need to amend or cancel a reservation
Being the point of contact for Wholesalers booking rooms for international travellers
Work closely with our event space partners to a create a seamless booking experience for the guest
Organize group room blocks
Set up contracts and ensure guests lists, deposits and itineraries are processed and accurate
Team Member Benefits
Staff housing for all full-time employees (private and shared rooms based on availability)
Free access to our onsite gym (Tuff Fit)
Free standby Adventure Tours, taxes and eco fee apply ($8)
30% off Private Adventure Tours, blackout dates apply
40% off food at Shed + Shelter Restaurants
Employee Recognition Program
Seasonal team social events
Referral Incentive
50% stand by rate on Harbour Air flights Tofino → Vancouver
Discount on all retail, at cost + 20%
Friends and Family rate on hotel rooms and adventure tours
WorkSafe BC COR employer
Extended health & dental benefits for full-time employees
Job Types: Full-time, Permanent
Salary: From $19.00 per hour
Expected hours: 40 per week
Benefits:
Company events
Discounted or free food
On-site gym
Store discount
Wellness program
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Tofino, BC V0R 0A4: reliably commute or plan to relocate before starting work (required)
Application question(s):
When are you available to start working? (We are looking for an early-mid April start date)
Do you require staff accommodation? (We are unable to house pets or partners who are not employed at Tofino Resort + Marina)
Experience:
customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-04-01
Title: Reservationist
Company: Tofino Resort + Marina
Location: Tofino, BC
Category:
