Overview
Research Consultant / Brand Manager Jobs in Waterloo, Ontario, Canada at Gather
Title: Research Consultant / Brand Manager
Company: Gather
Location: Waterloo, Ontario, Canada
Company Description
Gather is an AI-native research engine that orchestrates the entire research lifecycle from business question to board-ready insight in a single platform. Instead of briefing agencies and waiting weeks for results, teams can run high-quality market research and generate insights in days.
Gather helps companies understand their customers, test ideas, and make better decisions across the full funnel from brand awareness and messaging to competitive intelligence and churn analysis.
Our platform powers the research, but our team ensures customers get meaningful insights they can act on.
What You Will Do:
- Customer Research Programs : Lead customer research engagements from kickoff through insight delivery. You’ll work with customers to translate business questions into research studies and ensure every project produces meaningful insight.
- Research Strategy & Consulting: Act as a strategic advisor to customers running research across the full funnel — from brand awareness and message testing to competitive intelligence and customer experience insights.
- Client Relationships: Own relationships with customer stakeholders and become their trusted partner for understanding markets, audiences, and buyer behavior.
- Insights & Storytelling: Turn research results into clear, compelling insights. You’ll synthesize findings and present narratives that help marketing, product, and strategy leaders make confident decisions.
- Project Delivery: Coordinate with internal team members executing research workflows to ensure projects move quickly and maintain a high bar for quality.
- Team Collaboration: Work closely with junior team members supporting research execution. You’ll help guide projects, unblock workstreams, and ensure customers have a great experience.
- Customer Insight → Product Feedback Because you’re close to both research and customers, you’ll surface patterns and feedback that help improve Gather’s research engine and product capabilities.
What Success Looks Like
- Customers trust you as their go-to research advisor
- Research projects consistently turn business questions into actionable insights
- Customers renew and expand because of the value they get from Gather
- Projects run quickly and smoothly without traditional research bottlenecks
- Customer insights help shape Gather’s product and research capabilities
What You Bring
- 4+ years in roles such as:
- Market Researcher, Insights Manager, Research Consultant, Consumer Insights Manager, strategy or insights roles at research agencies or consultancies.
- Experience being responsible for customer or client outcomes, either through owning a book of business, managing individual relationships, or providing professional services
- Experience designing and running market research or customer insights studies
- Experience translating research findings into clear business insights and recommendations
- Excellent communication and storytelling skills with experience presenting insights to stakeholders
- Strong project management skills and ability to manage multiple research engagements simultaneously
- Comfort working directly with marketing, product, and strategy leaders
- A bias toward action and comfort operating in a fast-moving startup environment
- Understanding and comfort with AI applications and AI-native software
