Overview
Representative, Benefits & Employee Information Jobs in New Westminster, BC at Fraser Health
Full job description
Salary range: The salary range for this position is CAD $30.87 – $44.37 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us onFacebook(@fraserhealthcareers), follow us onTwitter & Instagram(@FHCareer), or connect with us onLinkedIn(fraserhealthcareers) for first-hand employee insights.
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All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Detailed Overview:
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Lead, Benefits & Employee Information, the Representative is responsible for supporting the day-to-day workflow of the Benefits Team. The Representative monitors workflow issues and/or staff performance concerns and provides reports to the Lead. Ensures a fully integrated, high quality and effective service is provided, meeting bi-weekly pay period objectives and deadlines in an efficient and timely manner. The Representative participates in the department planning process assists with implementation of new processes and ensures adherence to all departmental processes. Makes recommendations for further process improvements post- implementation, assisting with updating process documentation as required. The Representative ensuring reporting and account reconciliations for Health Benefits Trust (HBT), Pacific Blue Cross (PBC), Medical Services Plan (MSP) and Joint Trusts are up-to-date and assists with processing a variety of transactions. Conducts on-going audits and assists in creating associated reports according to the applicable collective agreements or the Terms and Conditions of Employment for Non-Contract Employees.
Responsibilities:
Acts as a subject matter expert, resource and first line of contact for the Representatives in Benefits and Employee Information including supporting the day to day workflow of the team. Keeps the Lead apprised of departmental changes and ongoing requirements, ensuring timely resolutions to benefit processing concerns.
Provides formal and informal feedback to the Representatives to support their individual objectives. Supports the Attendance Promotion process by monitoring attendance, supporting employees and addressing attendance concerns in conjunction with the Lead as they arise.
Assists the Lead with supervisory functions such as recruitment, selection and other related processes as required. Provides feedback and supports the Le…
Title: Representative, Benefits & Employee Information
Company: Fraser Health
Location: New Westminster, BC
Category:
