Overview
Rental Return Agent Jobs in Fletcher, NC at Hertz Car Rental
Join our Hertz Car Rental team! We are seeking a Rental Return Agent to join our Asheville location. The Rental Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, and assists customer with the rental return process.
Responsibilities:
- Greet all customers as they arrive
- Assist customers with luggage
- Advise and review rental charges and provide an accurate receipt
- Inquire about service and satisfaction
- Inspect vehicle and determine fuel tank level
- Complete a service alert for any mechanical and/or body damage communicated by the customers
- Identify vehicles which are on hold for turn back, time or mileage, recall, or any other lock and verify their movement to the proper lot location
- Assist service department with vehicle cleaning as needed
- Keep lot organized for ease of access and traffic flow
- Knowledge of rental/return documents, fuel services, surcharges, and optional coverage
- Understand the damage loss reporting procedure
In addition to our competitive compensation package, Hertz also provides benefits to full time employees, which include:
- Medical and Dental Insurance
- Paid Vacation Time
- 401K Plan (with 4% matched after 6 months of employment)
Pay: $12.00 – $13.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver’s License (Required)
Work Location: In person
Title: Rental Return Agent
Company: Hertz Car Rental
Location: Fletcher, NC
