Overview
Rental Counter Sales Associate Jobs in Saskatoon, SK at Avis Budget Group
Full job description
The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The customer service representative will gain knowledge through local training and hands-on experience to provide administrative support and exceptional customers service.
Responsibilities:
Take incoming calls reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls as assigned.
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
Fully assess condition of rental upon return and report all damages.
Process returns and check-ins
Understand and communicate rental terms and conditions, vehicle features and other services
Sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Perform miscellaneous and backup duties job-related duties as assigned
Qualifications
Must be at least 18 years old
High School Diploma or above required
Some college preferred • Must have at least 1 year prior customer service, retail, or administrative support experience
Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years
Must have a valid driver’s license with no more than two chargeable moving violations or accidents within the last three years
NOTE: This employment opportunity is with an independently operated Avis Budget Group rental location. We are an independent contractor.
DOWNTOWN BRANCH – SASKATOON
Job Types: Full-time, Part-time
Pay: $15.00-$17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
On-site parking
Day range:
Holidays
Monday to Friday
Weekends as needed
Flexible Language Requirement:
French not required
Shift:
10 hour shift
8 hour shift
Afternoon shift
Day shift
Morning shift
Ability to commute/relocate:
Saskatoon, SK: reliably commute or plan to relocate before starting work (required)
Experience:
Sales: 1 year (preferred)
Customer service: 1 year (preferred)
Driving: 5 years (preferred)
Language:
English (required)
Licence/Certification:
Class 5 Licence (required)
Work Location: In person
Title: Rental Counter Sales Associate
Company: Avis Budget Group
Location: Saskatoon, SK
Category:
