Overview
Renewal & Sales Associate, Group Jobs in Nepean, Canada at Manulife Financial
Title: Renewal & Sales Associate, Group
Company: Manulife Financial
Location: Nepean, Canada
Category:
Position: Renewal & Sales Associate, Group Benefits
Location: Nepean
We are looking for a detail‑oriented and client‑focused Renewal & Sales Associate to support group benefits renewals for groups under 50 lives. In this role, you will assess plan performance, negotiate renewal outcomes, recommend plan design options, and work closely with advisors to deliver a strong client experience. Success in this position requires solid technical expertise, strong analytical capabilities.
Position Responsibilities
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Prepare, manage, and negotiate renewals for all group benefit plans under 50 lives, ensuring accurate pricing and timely delivery.
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Analyze claims experience, plan performance, and rate history to develop appropriate renewal outcomes and recommendations.
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Recommend plan design modifications and cost‑control strategies that align with client needs and long‑term sustainability.
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Partner with Account Executives by providing renewal insights and strategic input to support strong client relationships.
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Present and communicate renewal results clearly to advisors and internal teams, explaining rate drivers and plan implications.
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Monitor internal systems and tools to ensure all renewal information, rate changes, and plan updates are captured and processed correctly
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Support a seamless renewal workflow by prioritizing cases effectively, escalating issues when needed, and ensuring renewals progress according to defined timelines.
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Collaborate with internal teams such as underwriting, operations, and customer service to resolve issues or obtain additional information required to complete renewals.
Required Qualifications
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Knowledge of underwriting concepts and principles.
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Understanding of current trends in the group benefits industry.
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College / University degree or equivalent industry experience
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CEBS Group Benefits Associate (GBA) designation or ability to attain within 3 years
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Strong negotiation and conflict‑management skills.
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Excellent time‑management abilities with the capacity to multitask accurately and efficiently.
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Good knowledge of group life and health products and underwriting practices.
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Strong mathematical and analytical skills.
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Proficiency with PC tools including MS Office (Outlook, Excel, Sharepoint)
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Ability to work effectively under pressure while managing competing priorities.
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Strong problem‑solving and organizational skills.
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Exceptional customer service capabilities.
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Flexible, empathetic, and adaptable to client needs.
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Collaborative team player willing to assist where needed.
Preferred Qualifications
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Familiarity with group benefits products, related services, and supporting systems/processes is an asset.
When you join our team
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We’ll empower you to learn and grow the career you want.
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We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
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As part of our global team, we’ll support you in shaping the future you want to see.
マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 をご覧ください。
マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、hrまでご連絡をお願いします。
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