Overview
Regional Manager – Saskatchewan Jobs in Toronto – Ontario at dentalcorp
Title: Regional Manager – Saskatchewan
Company: dentalcorp
Location: Toronto – Ontario
Category: Healthcare, Dental
Who you areYou are an
innovative
,
service-oriented
individual who is excited to be a part of a fast-growing organization that enables the best to be even better.
You are
a multi-unit Operations leader and have extensive experience working within the Dental Industry. You love working in a
collaborative Team
environment, but also enjoy your
autonomy
to accomplish tasks and provide excellent service to our Partners and their Teams. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies.
This is a remote position, based out of Saskatchewan and you will be responsible for travel within the province approximately 4 days a week. Reporting into the Senior Director, Operations, you will be accountable for enhancing the Patient experience, driving Practice performance, and leading People. This
leadership
role requires integrity, the ability to collaborate, and a passion for Patient care as we strive to be leaders in oral health in Canada.
Responsibilities:
Lead People-Leads, coaches and motivates Practice Manager Team to deliver best in class healthcare services and engagement and retention of Patients. Constantly on the lookout for great talent to join the Team.
Manages the Team with integrity, honesty and knowledge to promote the culture, values and mission of the Practice and dentalcorp
Engages and builds the Practice Manager Team through effective hiring, training, ongoing performance management, supporting Practice Team Member relations, and performance reviews
Drives the implementation of company programs, policies, and procedures by supporting action plans and motivating the Team to meet operational, Practice, and company objectives
Establishes and maintains effective
communication
throughout the Practice community by promoting daily huddles and Team meetings (and
leading by example
when required)
Coaches the Practice Manager Team to promote and support the work and activities of all clinical and Practice Team members (including Associates Dentists) to achieve Practice goals in providing optimal Patient care Patient Experience–Ensures exceptional Patient experience with a talent for building loyalty and a focus on delivering optimal Patient care.
Coaches Practice Managers and associated Teams on effective and efficient Patient care administration (Hygiene and DDS)
Works with the Practice Manager and Practice Team to drive the clinical Patient care agenda as set by the principal dentist
Understand and deploy all clinical development programs in conjunction with dentalcorp to enhance Patient care outcomes
Seeks to build strategies to strengthen the Patient relationship, as well as deploy new and
innovative
opportunities to elevate that relationship
Displays “Patient comes first” attitude by training and holding the Team accountable for delivering optimal Patient care Works with Practice and dentalcorp Teams to resolve Patient concerns, investigate Patient complaints, and resolve conflicts
Maintains understanding and appropriate deployment of third-party payor standards and guidelines
Operational and Financial Planning & Execution– Builds and executes plans to improve daily operations of the Practice. Ensures an ideal treatment environmen…
