Overview
Project Manager, Marketing Technology & Experience Jobs in Toronto, Ontario, Canada at UNICEF Canada
Title: Project Manager, Marketing Technology & Experience
Company: UNICEF Canada
Location: Toronto, Ontario, Canada
Position Details
Position Title: Project Manager, Marketing Technology & Experience
Employment Type: Full-time, Fixed Term (18 months)
Reports to: Director, Marketing Technology & Experience
Direct Reports: N/A
Salary Range: $65,000 – $85,000 annually with benefits and 3 weeks paid vacation
Work Location: Toronto
Work Environment: UNICEF Canada currently operates under a Fixed-Hybrid model that requires team members to attend the office at least 2 days/week (Tuesday & Wednesday)
Why UNICEF & UNICEF Canada?
The Opportunity
UNICEF Canada is seeking a highly organized and delivery-focused Project Manager to drive the coordination, prioritization, and delivery of technology initiatives across the Digital Innovation & Technology team.
The Digital Innovation and Technology team supports UNICEF Canada’s daily operations by ensuring staff have the digital tools, data, and technology platforms required to support fundraising, donor engagement, and internal operations. Reporting to the Director, Marketing Technology & Experience, the Project Manager will coordinate work across the organization’s IT, Data & Insights, Fundraising, Programs, and Marketing Technology teams, ensuring that technology initiatives and operational workstreams are effectively planned, prioritized, and delivered.
This role will also play a key part in implementing and maintaining the Digital Innovation & Technology team’s governance and operating model, helping establish structured project management practices, delivery workflows, and visibility into the team’s portfolio of work. This role plays a critical function in ensuring delivery discipline, accountability, and visibility across all technology initiatives, acting as the central point for planning, prioritization, and execution tracking across CRM, data, digital, and infrastructure workstreams. The successful candidate will bring strong project management experience, familiarity with technology environments, and experience using modern work management tools such as Asana.
Key Accountabilities
Technology Project Management (30%)
- Manage planning & delivery of technology projects across the Digital Innovation & Technology team.
- Develop and maintain project plans, timelines, and task tracking to ensure initiatives progress efficiently and meet agreed objectives.
- Coordinate project activities across IT, Data Intelligence, and Marketing Technology teams, ensuring alignment and collaboration across workstreams.
- Identify project risks, dependencies, and resource requirements and support mitigation planning.
Operational Work Coordination (25%)
- Coordinate and track ongoing operational workstreams across Digital Innovation & Technology teams, including system enhancements, reporting requests, digital platform updates, and infrastructure initiatives.
- Ensure operational work is aligned with strategic priorities and does not conflict with transformation initiatives or resource capacity
- Support the intake, triage, and prioritization of requests submitted by internal stakeholders, particularly the Fundraising and Donor Engagement teams.
- Enforce prioritization decisions across teams, ensuring focus remains on high-impact initiatives and agreed organizational priorities.
- Maintain visibility into operational workloads to ensure tasks are appropriately assigned and delivered within expected timelines.
- Work with team leads to balance operational support activities with project work.
- Identify bottlenecks, competing priorities, and capacity constraints, and work with leadership to rebalance workloads and sequencing
Governance & Delivery Processes (15%)
- Support the implementation and continuous improvement of the Digital Innovation & Technology team’s governance and operating model.
- Operationalize the team’s governance framework, ensuring consistent intake, prioritization, and delivery practices across all workstreams
- Maintain structured workflows and project tracking using tools such as Asana.
- Ensure all projects and operational tasks are consistently documented, tracked, and updated within the team’s work management system.
- Help refine intake processes, prioritization frameworks, and delivery workflows to improve coordination and transparency.
- Ensure adherence to defined delivery standards, including documentation, QA processes, release planning, and change management practices
Cross-Team Coordination (10%)
- Facilitate collaboration between technology teams and internal stakeholders including Fundraising, Donor Engagement & Administration, and other operational teams.
- Ensure alignment between business priorities and technology delivery, translating high-level requests into structured, actionable work plans.
- Support alignment between technical delivery and business requirements for fundraising campaigns, donor journeys, reporting needs, and digital initiatives.
- Facilitate project planning meetings, delivery check-ins, and coordination sessions to ensure initiatives remain on track.
Vendor & Partner Coordination (10%)
- Support coordination with external vendors and partners involved in technology initiatives, including vendors supporting CRM systems, data integrations, and digital platforms.
- Track vendor deliverables and ensure external work aligns with project timelines and internal priorities.
- Assist in managing communications and coordination between internal teams and external partners.
- Ensure alignment between business priorities and technology delivery, translating high-level requests into structured, actionable work plans
Project Reporting (10%)
- Maintain project documentation including plans, timelines, and risk logs.
- Provide clear, structured reporting on project status, risks, and delivery performance, enabling leadership to make informed decisions
- Track key milestones, deliverables, and action items across multiple concurrent initiatives.
- Prepare status updates and reporting to provide leadership with visibility into project progress and operational workload.
- Provide the Vice President and leadership team with clear visibility into the full portfolio of initiatives, including progress, risks, capacity, and delivery performance
Qualifications
- University degree or diploma in Business Administration, Information Technology, Project Management, or a related field.
- Minimum 5–7 years of project management experience, preferably within technology, digital platforms, or data environments.
- Demonstrated experience managing multiple concurrent projects and operational workstreams.
- Familiarity with work management tools such as Asana, Jira, or similar systems.
- Working understanding of enterprise technology environments including CRM systems, digital platforms, infrastructure, and data reporting tools.
- Strong organizational and coordination skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and stakeholder management skills.
- Experience coordinating cross-functional teams and working with external vendors.
- Project management certifications such as PMP, Agile, or similar are considered an asset.
- Experience working in nonprofit or mission-driven organizations is considered an asset.
A ROBUST COMPENSATION PACKAGE
- Extended Health/Dental benefits, Healthcare Spending Account, and Wellness Account
- Life, AD&D, & Long-Term disability insurance coverage
- Employer match contributions (5%) to a Group Pension Plan
- Access to parental leave top-up
A COMMITMENT TO WELLNESS
- Fixed hybrid work environment to balance connection and collaboration with the work-life integration needs of our team
- Minimum 3 weeks of annual vacation (increases with time served) & 1 additional day per year of service (max 30)
- 10 paid sick days & 2 personal days
- 9 to 11 employee wellness days – an additional series of pre-set days off, given annually to further extend long weekends
- Discounted rate for a GoodLife gym membership
- Access to an Employee and Family Assistance Program
A CULTURE OF LEARNING & GROWTH
- Access to a comprehensive global learning platform with over 1600 courses, webinars & resources
- Internal leadership development, training, & mentorship programs that integrate Anti-Racism and diversity, equity and inclusion principles
- Opportunities to access both local & global stretch assignments
AN INCLUSIVE & PURPOSE-DRIVEN WORKPLACE
- Centrally located head office in mid-town Toronto with satellite offices in Calgary & Montreal
- Easily accessed by public transit and a short walk from several parking locations
- Inclusive & accessible co-working and meeting spaces designed to foster purpose at every turn and accommodate the diverse needs of employees
Our Commitment to Inclusive Workplaces & Recruitment
UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and accessibility. Requests for accommodation can be made at any stage of the recruitment process.
At UNICEF Canada, we believe strongly in personal connections and our hiring process is entirely human-driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.
How to Apply
Please submit your resume and cover letter as one document to [email protected] by 11:59PM EST on April 14, 2026. Please reference Project Manager, Marketing Technology & Experience in the subject heading. UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).
