Overview
Project Manager Jobs in Toronto, Ontario, Canada at Kelly
Title: Project Manager
Company: Kelly
Location: Toronto, Ontario, Canada
Kelly has partnered with our client in the banking and financial services industry to recruit for a Project Manager (Change Management) in Toronto, Ontario.
Req. #: 16652
Job Title: Project Manager (Change Management)
Dates: May 25/26 to May 24/27
Hours: Mon – Fri, 9am-5pm
T4 Max Pay Rate: $40.00/hour
Location: Hybrid, onsite Tues-Thurs – Toronto ON, M4W 1E6
Extension possible: Yes, possible
Conversion Possible: Yes, possible
Schedule: M–F, 9–5 PM (Tues/Wed/Thurs onsite)
TIMELINE/IMPORTANT DATES:
Halting May 12th at 10:30am
Interview process: Virtual – 2 rounds – 30 minutes
STORY BEHIND THE NEED:
Reason for request/why opened: Expansion of business
Team Size/Culture: Reporting to Kristy — 6 people
CANDIDATE PROFILE DETAILS:
Degree/Certifications Required: Bachelor’s degree minimum
Years of Overall Experience: 5 years
Preferred Candidate Background: Project management – this is not a technical project
How performance will be measured: Weekly 1:1s, quality and timeliness of deliverables
Job Title: Change Management Manager – Affinity H&D Transformation
Role Summary
We are seeking an experienced Change Management Manager to lead the people, process, and adoption aspects of the Affinity H&D transformation program. This role will partner closely with business leaders, technology teams, and end users to ensure seamless delivery of front-to-back user experiences, sustainable change adoption, and measurable business outcomes.
The ideal candidate brings a strong blend of project management rigor, change leadership, and strong problem solving, with the ability to operate across strategy and execution.
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Key Responsibilities
Change & Transformation Leadership
• Lead end-to-end change management for the transformation program
• Develop and execute comprehensive change strategies covering stakeholder engagement, communications, training, and adoption
• Assess change impact across front-line users, operations, and leadership levels
• Anticipate resistance and proactively design mitigation strategies
Project & Program Management
• Partner with Program and Project Managers to integrate change activities into overall project plans
• Track milestones, risks, dependencies, and readiness across workstreams
• Support governance forums with clear, data-driven updates and recommendations
• Ensure alignment between business outcomes, delivery plans, and user experience goals
Front-to-Back User Experience
• Collaborate with UX, Product, Operations, and Technology teams to ensure changes are intuitive, usable, and adoptable
• Translate complex process or system changes into user-centered narratives and enablement materials
Stakeholder & Executive Engagement
• Build trusted relationships with executives, senior leaders, and cross-functional teams
• Facilitate workshops, leadership sessions, and decision forums
• Influence without authority and drive alignment across diverse stakeholder groups
Measurement & Continuous Improvement
• Define and track success metrics (adoption, proficiency, engagement, value realization)
• Gather feedback and insights to continuously refine the change approach
• Ensure transition plans are in place for post-implementation sustainability
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Required Experience
• Minimum 5 years of experience in project management and/or change management within large, complex initiatives
• Proven experience delivering large scale transformation programs (business, technology, operating model, or digital)
• Demonstrated experience supporting front-to-back user experiences, spanning customer, operational, and internal users
• Experience working in a consulting, advisory, or transformation-led environment is strongly preferred
• Track record of managing multiple stakeholders across business, technology, and leadership teams
DISQUALIFIERS:
Very technical background (programmer, coder)
Use AI for Hiring: Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.
Why Kelly?
At Kelly®, we’re committed to finding rewarding opportunities that help you thrive—both professionally and personally. We partner with leading organizations across industries, connecting talented individuals to roles that fit their skills, interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and work-life balance, and we offer competitive pay and benefits. Join us and discover what’s next for your career!
