Overview
Program Manager – Senior Jobs in Toronto, Ontario, Canada at Teckhorizon Inc
Title: Program Manager – Senior
Company: Teckhorizon Inc
Location: Toronto, Ontario, Canada
About The Role
Our client is seeking a Senior Program Manager to support initiatives within the Patients Before Paperwork (Pb4P) Prescriptions Portfolio, a province-wide digital health transformation program.
This role focuses on modernizing prescription workflows by replacing fax-based processes with secure, digital solutions. The Senior Program Manager will lead and coordinate multiple ePrescribing initiatives, working closely with clinicians, pharmacies, and internal digital health teams to ensure successful delivery, coordination, and adoption across the healthcare system.
Key Responsibilities
- Lead and oversee multiple projects within the ePrescribing program, ensuring alignment with overall portfolio objectives
- Develop and maintain program status reports, dashboards, and executive-level updates
- Manage project scope, schedules, budgets, risks, issues, and dependencies across concurrent initiatives
- Coordinate with internal teams including Identity & Access Management (ONE ID), registry teams (PPR, PCR), and the Digital Health Drug Repository (DHDR)
- Collaborate with clinical organizations, pharmacies, and healthcare stakeholders to gather requirements and support informed decision-making
- Identify, assess, and proactively manage program risks and issues, escalating as required
- Support stakeholder engagement and change adoption throughout the project lifecycle
- Ensure project documentation is accurate, complete, and maintained in designated repositories
- Build and sustain strong working relationships with internal and external partners
Must-Have Qualifications
- 8–10+ years of experience managing electronic health or healthcare IT projects, ideally involving clinical or pharmacy systems
- 8–10+ years of hands-on project management experience across scope, schedule, risk, quality, and governance
- 5–6+ years of experience working with prescription or medication workflows within hospitals, provincial agencies, or pharmacy environments
- 5–6+ years of experience managing large, multi-project programs in complex healthcare settings
- Experience working within matrixed organizations
- Strong written and verbal communication skills, with experience engaging senior leaders and executives
- Proven ability to manage multiple priorities and deliver against tight timelines
- Ability to work onsite in Ontario as required under a hybrid work model
Nice-to-Have Qualifications
- PMP or equivalent project management certification
- Experience with pharmacy management systems or prescribing and dispensing platforms
- Familiarity with healthcare IT delivery approaches (Waterfall, Agile, or hybrid)
- Experience supporting large-scale health system implementations or deployments
- Background in change management, workflow analysis, or business process improvement
- Experience in the public sector or broader healthcare ecosystem