Overview
Program Assistant – Responsive Community Care (HMNS) Jobs in Toronto, ON at VHA Home HealthCare
Full job description
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us:“Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.”Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us“I love the inclusive culture. I feel welcome and at home.”View more comments from VHA clients and their family members.
We are currently seeking a:
Program Assistant—Responsive Community Care (HMNS)
Full-Time Contract ending December 31, 2024 (Hybrid Model)
8:30am-4:30pm (Mon-Fri)
What is the job?
To provide program support and coordination to all programs operating in Community Support Program unit such as administrative, planning and scheduling assistance during absences or high-volume situations. To perform all intake functions: receive, assess, and process all requests for service from potential clients and referral sources, provide referral and information regarding the criteria for service, the range of services offered and referral services to other community services, provide and participate in outreach activates. Participate in VHA’s services and quality initiatives. All activities are conducted within the policies, procedures, and standards of confidentiality of VHA.
What makes VHA’s compensation unique?
Benefits and pension plan for permanent eligible employees
Compensation for education and professional development
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
Mentorship and peer support
Career development opportunities
Employee and family assistance program
Wellness resources
Perks & discounts
Staff & service provider events
Key Skills, Experience and Behaviours Required for this Position:
Social Service Worker Diploma or relevant degree combined with a minimum of 2 years’ experience
Knowledge of Community resources and Community Health Care Sector
Knowledge of Mental Health and Addictions
Excellent problem-solving skills, solution-focus approach and crisis intervention
Ability to handle a high volume of telephone intake calls and inquiries
Excellent telephone skills—the ability to interact professionally with callers
Knowledge of Microsoft Office and the use of scheduling programs
Excellent keyboarding skills and accurate data entry skills
Speed and accuracy in computer inputting (50 wpm)
Excellent verbal, written and interpersonal communication skills
Demonstrate efforts to continuously develop and upgrade skills
Strong organizational skills with attention to detail and the ability to prioritize
Knowledge of the city (GTA) and TTC routes
A valid Ontario Driver’s License and the use of a car an asset
Satisfactory completion of technical skills testing is required (typing, MS …
Title: Program Assistant – Responsive Community Care (HMNS)
Company: VHA Home HealthCare
Location: Toronto, ON
Category:
