Overview
Production Support Engineer Jobs in Toronto, Ontario, Canada at Aarorn Technologies Inc
Title: Production Support Engineer
Company: Aarorn Technologies Inc
Location: Toronto, Ontario, Canada
Job Title: Production Support Engineer
Location: Toronto, ON (4x onsite a week)
Employment Type: Contract
Pay Rate: CAD$45 – $50/HR INC
Interview Type: Face 2 Face (Onsite Interview Only)
Job Description
- Monitoring and Alerting: Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.
- Incident Response: Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.
- Automation: Automate repetitive tasks and processes to improve efficiency and reduce manual effort.
- Performance Optimization: Identify and address performance bottlenecks to ensure systems run efficiently and effectively.
- Infrastructure Management: Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.
- Capacity Planning: Plan for future capacity needs to ensure systems can handle anticipated workloads.
- Release Engineering: Develop and maintain processes for deploying software updates and releases.
- Collaboration: Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.
- Documentation: Maintain clear and concise documentation of systems, processes, and procedures.
- Continuous Improvement: Identify areas for improvement and implement changes to enhance system reliability and performance.
Skills And Qualifications
- Cloud Platform (OCP, Microsoft Azure)
- 8+ Years experience in production support handling Prod incidents.
- Excellent knowledge of OCP and windows environement..
- Monitoring tools ( Dynatrace, Splunk, )
- Operating System (Windows, Linux)
- Scripting (Shell Scripting, Python, Power Shell)
- Ansible
- Database (MySQL, Oracle, SQL database management)
- Container Services (Kubernetes)
Disclaimer: AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.
