Overview
Post Office Manager Jobs in Edmonton – Alberta at Shoppers Drug Mart
Title: Post Office Manager
Company: Shoppers Drug Mart
Location: Edmonton – Alberta
Category: Retail
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and
customer satisfaction
.
DUTIES & RESPONSIBILITIES:
Leads by example and ensures that Post Office staff demonstrate our CORE Values Interviews and recommends final candidates for hiring
Ensures Post Office cashiers complies with all Store Standards Trains employees in job functions and provides on-going coaching and instructions
Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSMCUSTOMER SERVICE:
Ensures exceptional customer service is provided beyond expectation
Ensures employees present proper image to the public in accordance with Uniform Policy
LOSS
PREVENTION
:
Ensures all loss
prevention
systems and procedures are performed according to Standards Ensures procedures regarding parcel checks are adhered to
QUALIFICATIONS:
Planning, Judgement and Decision Making Independent thinking and decision making when dealing with issues related to customer’s requests
Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions
This position requires the ability to act upon tasks and goals outlined by management
EXPERIENCE:
Experience with
retail and
cash handling
Superior interpersonal skills
Efficient time management ability
Strong verbal and written
communication skills
Effective organization and planning skills
Commitment to providing exceptional customer service
WORKING CONDITIONS:
Ability to
work flexible shifts which may include nights and weekendsJ2
WRTLJ2
WFSMWhy work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules,
competitive pay
and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada’s
diversity
as an opportunity to better serve their communities, and strive to reflect the nation’s evolving
diversity
in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.In addition, we believe that compliance with laws is about doing the right thing.
Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
