Overview
Pharmacy Program Team Lead Jobs in Burlington – Ontario at Cencora
Title: Pharmacy Program Team Lead
Company: Cencora
Location: Burlington – Ontario
Category: Pharmaceutical, Healthcare
Position: Pharmacy Program Team Lead )
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on thatpurpose. If you want tomake a differenceat the center of health, come join ourinnovativecompany and help us improve the lives of people and animals everywhere.
Apply today!
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
Coordinate prescription workflow and related activities to meet daily deadlines;
Ensure workload is shared equitably among associates, including those in other teams;
Coach and mentor their team members;
Actively contribute to the successful on-boarding of new hires and cross-training of existing associates;
Collaborate with other pharmacy associates to achieve desired results;
Ensure team monitors outgoing shipments to ensure delivery occurred within desired time frame;
Consult regularly with Pharmacy Manager, Pharmacists and other pharmacy program management;
Resolve or escalate operational and customer issues through a solution-based approach;
Maintain comprehensive knowledge of, and documentation on, the drugs/programs assigned to their team;
Maintain working knowledge of the drugs/programs assigned to other teams;
Able to disseminate knowledge and information efficiently to their team;
Act as a Subject Matter Expert for their program portfolio;
Work collaboratively with other Innomar business units and ABSG Patient Programs (including Health Forward) in fulfilling pharmacy responsibilities in program development and execution;
Participation in and representation of pharmacy at interdepartmental meetings;
Prepare/review and process manual claims and audits in a timely manner;
Liaise with the pharmacy Accountant to manage accounts receivable, assignment of benefits, and related documentation;
Enter prescriptions into the computer; retrieve and/or correct data in computer;
Assist team in completion of day-to-day activities to meet Program deadlines;
Screen calls and gather relevant information for Pharmacist;
Overseeinventory managementpractices;
Ensure timely completion of routine administrative tasks;
Understand pharmacy performance metrics;
Review and analyze reports, invoices or other financial documentation;
Prepare, review and/or maintainQuality Assurancedocumentation, including CAPAs;
Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations
Fulfill any other duties within their scope of practice as outlined in the Job Description relevant to that designation;
The Pharmacy Program Team Lead will also be assigned other duties and tasks as required from time to time;
What your background should look like
EXPERIENCE AND
EDUCATIONAL REQUIREMENTS:
Strong preference to have Professional Certificate of Registration with Provincial College of Pharmacy and two (2) years related experience;
Minimum two (2) years Specialty Pharmacy experience.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY
REQUIREMENTS:
Excellent knowledge of pharmacy operations;
Knowledge of pharmaceutical industry an asset;
Previous supervisory or management experience an asset;
Strong proficiency in Kroll and adjudication practices;
Excellent knowledge of Public , and private TP payers’ policies;
Proficiency in Microsoft applications (Outlook, Word, Excel, P…
