Overview
People Operations Generalist Jobs in Vancouver, British Columbia at Unbounce
Title: People Operations Generalist
Company: Unbounce
Location: Vancouver, British Columbia
We’re a people-first, customer-obsessed company motivated by our passion for empowering digital marketers to achieve success with their campaigns. With intuitive landing page builders and a comprehensive suite of AI-powered features, our Conversion Intelligence platform helps you grow smarter.
Our team’s technical expertise and creativity work together to drive our mission forward every day. We strive to be a workplace of inspired minds by fostering an environment where innovative thinking is encouraged, and where everyone is given the opportunity to grow and contribute to the achievement of their goals. We aim to continue being an innovative and inspiring company that both our customers and employees admire—and we invite our future team members to join us!
About the Role:Are you passionate about everything employee experience? Do you enjoy being given challenges and finding unique solutions on how to solve them? Are you adaptable and thrive in an agile environment, where two days rarely look the same? If this sounds like you, then this role may be the right fit for you.
Unbounce is looking for a People Operations Generalist to join our team. This position is part of the People Operations team, which designs and operates the systems and processes to deliver an outstanding employee experience to all Unbouncers. They work closely with the People & Culture Business Partners and assist with day to day generalist functions within the P&C team. This role reports directly to the Manager, People Operations.
What you’ll be doing:
Business Partner Support:Providing support to P&C Business partners with various initiatives such as position changes, salary increases, performance management, compensation reviews etc.
Unbouncer Journey Support:Deliver exceptional service to our employees and managers by promptly addressing inquiries regarding our policies, benefits, and various employee programs. This includes owning the onboarding program, managing the offboarding process, responding to employee inquiries, etc.
Administrative Support:Handling administrative tasks related to P&C programs such as managing employee files, maintaining our HRIS (BambooHR), managing employee benefits, employee leaves (STD, LTD, mat & pat leave), salary surveys, etc. Ensure our systems and processes are maintained while also creating and updating People Operations internal & external documentation.
Compliance:Ensuring compliance with HR policies, procedures, health & safety, and applicable laws and regulations.
Programs/Key Initiatives:Collaborate & support the People team through developing, iterating, and rolling out employee programs, such as performance enablement, annual compensation review and engagement surveys to enhance the employee experience and allow Unbouncers to do their best work.
P&C Reporting:Assisting with the preparation of reports and analytics.
A little bit about you:
You have 2+ years of people & culture experience, ideally within a fast-paced and high-growth environment
You are a go-getter and excited to roll up your sleeves and contribute to all parts of the People Operations team
You have experience working within HR systems (bonus points if you have experience working with Bamboo, Lattice, Confluence and/or Monday.com)
You have a keen eye for detail, have a problem-solving mindset, and have a genuine curiosity for leveraging people data/analytics for business insights
Have a high sense of urge…
