People & Culture Coordinator

Recruitment & Onboarding Support

• Coordinate high-volume retail hiring (job postings, interview scheduling, candidate communication)
• Support onboarding processes for new hires across multiple locations
• Prepare offer letters, contracts, and new hire documentation for Retail and HQ Staff
• Ensure a seamless and positive candidate and onboarding experience

Employee Experience & Engagement

• Assist in rolling out engagement initiatives and employee programs across stores
• Support internal communications (announcements, updates, culture initiatives)
• Help organize events, recognition programs, and team-building activities
• Act as a friendly first point of contact for employee questions

HR Operations & Administration

• Maintain accurate employee records and HR systems (HRIS)
• Process and support with employee changes including promotions, transfers and terminations
• Support payroll coordination and employee data updates
• Maintain the HRIS and SharePoint – ensuring the information is up to date and accurately filed at all times
• Update and maintain all HR related checklists and Organizational Charts
• Responsible for the timely response to queries in the general Talent Inbox
• Assist with creating employee allowance codes for new hires and for twice annual issuance
• Track key HR metrics (turnover, hiring, attendance)
• Assist with reporting and documentation

Employee Relations Support

• Provide basic guidance on policies and escalate more complex issues
• Support documentation for employee relations matters
• Help ensure consistent application of policies across locations

Compliance & Process Support

• Ensure employee files and documentation meet legal and company standards
• Support audits and compliance checks
• Help maintain and update HR policies and procedures

Office Management

• Ensure office space is fully stocked and maintained, including stationaries, kitchens, boardrooms and common areas
• Maintain and enhance relationships with all office related vendors, including security company, repairs/building maintenance, food and beverage service, recycling and janitorial services, courier and storage services. Ensure we have the right service levels and that the vendors are performing per agreement
• Assist with planning and coordination of company celebrations and People & Culture health, safety and wellness initiatives
• Other projects and tasks, as assigned

REQUIREMENTS:

• 1–3 years of experience in HR, administration, or retail support roles
• Experience in retail or customer-facing environments is an asset
• Strong organizational and multitasking skills
• High attention to detail and accuracy
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office / Google Workspace (HRIS experience is a plus)

Compensation & Benefits

• Competitive base salary range of $55,000 to $60,000 CAD
• Flexible and Hybrid Working Environment
• Discounted Employee pricing
• Free Suit Every Year
• 3 weeks’ vacation on joining the company
• Paid Birthday Time Off