Overview
Pension Operations Specialist Jobs in Old Toronto at University Pension Plan
Title: Pension Operations Specialist
Company: University Pension Plan
Location: Old Toronto
Category: Finance & Banking
Location: Old Toronto
Tuesday, March 26, 2024
ABOUT UPPUPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Ourpurposeis to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for growth, our doors are open to all Ontario universities.
Together, we’re a team of progressive thinkers and agile doers operating within afast-pacedculture ofcollaborationandrespect. We believe in bringing smart and capable people together to create, solve and grow with a clear shared vision and values of integrity, inclusivity, ingenuity, and impact.
Our culture is intentionally welcoming and purposefully rooted in equity,diversity,inclusion, and reconciliation (EDIR). We believediverseteams, perspectives, and lived experiences contribute to better decisions and a better workplace.
As a long-term investor, we recognize that environmental, social and governance (“ESG”) factors support risk management and value creation. As stated in our Responsible Investing Policy , we are committed to incorporating ESG considerations into our investment management activities and we collaborate with other industry participants in thepromotionof a sustainable economy and society.
Join us in building a bright future for our members, our organization, and each other.
ABOUT THE ROLE
Reporting to the Manager, Pension Operations, this is a fantastic opportunity for an experienced Pension Services professional to join a team of high performing professionals to make a great impact.
You will be involved in a variety of activities within Pension Services and provide subject-matter expertise on the UPP and participating universities’ prior plans. The Specialist, Pension Operations will act as the primary contact processing transactions relating to the administration of the plan, providing pension knowledge, and effectively communicating with the Pension Services department.
UPP is based in Toronto’s financial district and has a hybrid work model (~2 days / week in office).
SPECIFIC ACCOUNT ABILITIES
UPP is uniquely positioned in itsflexibilityto build an internal foundation from the ground up. We approach this build thoughtfully and methodically, with a careful focus on building a strong base, operational efficiency and excellent member and employer experience. We are creating a digitally enabled service experience for our members.
Service Delivery
Deliver best-in-class service to our members, participating employers and universities.
Act as the primary point for transaction processing of the pension plan, including active faculty and staff, retirees, and vested deferred members retirement estimates and quotes,retirement planning, termination, and death benefit payments, etc.
Recommend improvements topension administration.
Exhibit an ability to listen, negotiate and communicate goals; share knowledge, experience, and responsibility with the team to achieve the highest standards ofprofessionalism.
Offer distinctive, exceptional pension service to all members.
Pension Administration
Execute transactions and pension payroll cases, and provide relevant, prompt and accurate information to the Pension Services team regarding cases statuses.
Become a subject-matter expert of UPP plan provisions.
Remain current on pension benefit tre…
