Overview
Outlet Greeter Jobs in Rama, Ontario at Gateway Casinos and Entertainment Limited
Title: Outlet Greeter
Company: Gateway Casinos and Entertainment Limited
Location: Rama, Ontario
Job Type: Part-TimeJob Title/Classification:
Outlet Greeter
Department:
Couchiching Court
Employment Type:
Part-Time
Shift Assignment
Swing, Mon/Tue OFF
Swing, Tue/Wed OFF
Wages:
Start Rate: $17.34; 520-Hour Rate: $19.51; 1-Year Rate: $21.68
# of Vacancies:
2
Posting Date:
January 29, 2024
IMPORTANT:
Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.
Who We Are
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.
Why Work For Us
Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!
The Position
Casino Rama is looking for customer-oriented, service professionals to join our Food & Beverage team in providing unique dining experiences to our customers! As an Outlet Greeter at Casino Rama you can expect to have a primary outlet, but also work based upon your service skill level in any of the ten (10) outlets as well in banquets. This approach, aids in maximizing the hours of C.R.E.W. members and provides an opportunity for growth and development.
Key Responsibilities:
Maintain a professional appearance adhering to company and department grooming policy;
Maintain a high level of professionalism, positive demeanor, service and phone etiquette at all times;
Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers;
Problem solve any potential guest or crew complaints and alert management on issues that need further follow up;
Recognize and use guest name at all times;
Seat guests in a pleasant manner following the standards set forth by the department;
Control guest flow of seating in the restaurant;
Comply with all coupon and comp policies, sequences and steps of service for seating guests, handling/maintaining restaurant reservations, controlling flow and communication with VIP;
Maintain cleanliness of restaurant lobby areas;
Assist in all areas of the restaurant as needed to ensure guest satisfaction and support teamwo…
