Overview
Operations Manager Jobs in Vancouver – British Columbia at DoorDash
Title: Operations Manager
Company: DoorDash
Location: Vancouver – British Columbia
Category: Management, IT/Tech
Dash Mart is part of our New Verticals division, which is a new, lean, anddynamicteam s group’s goal is to build and scale new andinnovativeways to delight our customers, leveraging the Door Dash platform.
About the Role
We’re looking for an experienced operations specialist, to lead and manage several new and/or established Dash Mart facilities. The goal of this role is to successfully build, scale, and drive the success of multiple Dash Mart locations, through strong people-focusedleadershipand analyticalproblem solving.
You’re excited about this opportunity because you will…
Lead: recruit, lead, coach & retain a high-performing team of Site Managers (4+ direct reports), Supervisors, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you.
Own:
From first principles, you will oversee the day-to-day operations of 2-4 Dash Mart locations, ensuring all site processes run smoothly, efficiently and safely.
Strategize: by designing, building and executingprocess improvementprojects to drive operational efficiencies and employee experience
Delight customers:
Work cross-functionally with central teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.
We’re excited about you because…
You solve problems from first principles. You’re excited to solve problems ininnovativeways, and you resist “this is how it’s always been done” thinking
You’re unafraid of ambiguity. Rapid change and learning isexcitingto you, and you thrive in ambiguous, startup environments
You’re analytical. You let data win arguments. You are a data-first problem solver with excellent Excel / data analysis skills.
You’re relentless. You do what it takes to win, no matter what
You’re a proven leader. You have led & managed teams of 15+ employees
You act like an owner. You do what it takes to support a 24/7 business across multiple shifts.
You have 3+ years’ experience:
In Operations, Consulting, Strategy or related field
Bonus Points:
Experience starting or scaling a successful startup.
You have operational experience in logistics and/or Fulfillment Center/Warehousing
You have built and trained high performing teams
Compensation
The location-specific basesalary rangefor this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
Door Dash cares about you and your overall well-being, and that’s why we offer acomprehensive benefits package, for full-time employees, that includes healthcare benefits, a401(k) planincluding an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits,paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
British Columbia Pay Range:
$84,000 — $126,000 CAD
About Door Dash
At Door Dash, our mission to empower local economies shapes how our …
