Overview
Operations Assistant Jobs in London at District Ice Cream
Operations Assistant – District Ice Cream
We are hiring a reliable, energetic, and highly organized Operations Assistant to support our management team in a fast-paced premium ice cream shop. This is a hands-on role ideal for someone who enjoys staying busy, takes pride in high standards, and can confidently jump in wherever needed during service.
This position helps keep the shop running smoothly while supporting daily operations, customer experience, cleanliness, and team flow.
Responsibilities
- Support managers during busy service periods
- Restock ice cream, retail products, supplies, toppings, cups, and packaging
- Maintain cleanliness and presentation of front of house, back of house, outside seating area as well as patio
- Assist with dishes, garbage, and ongoing resets throughout the shift
- Help manage customer flow and line efficiency
- Support scooping, cashier, and guest service as needed
- Monitor washrooms, seating areas, windows, and shop appearance
- Assist with opening or closing duties
- Identify needs before being asked and take initiative
- Help maintain a positive, professional team environment
What We’re Looking For
- Strong work ethic and sense of urgency
- Positive attitude and dependable attendance
- Ability to multitask in a high-volume environment
- Comfortable being on your feet for extended periods
- Detail-oriented and takes pride in cleanliness
- Team player with strong communication skills
- Food service or retail experience is an asset, but not required
What Success Looks Like
- Managers are better supported during rushes
- Shop remains stocked, clean, and organized
- Guests receive fast, friendly service
- Team operates smoothly under pressure
- You become someone the team can rely on every shift
Position Details
- Part-time / Full-time available
- Evening and weekend availability required
- Competitive pay based on experience
If you thrive in a busy environment and enjoy being an important part of a strong team, we’d love to hear from you.
Job Types: Full-time, Part-time
Pay: $19.00-$21.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Casual dress
- Discounted or free food
- On-site parking
Experience:
- Customer support: 1 year (preferred)
Work Location: In person
Title: Operations Assistant
Company: District Ice Cream
Location: London
