Overview
Office Administrator/Receptionist Jobs in Markham, Ontario at Insurance Talent Group
Title: Office Administrator/Receptionist
Company: Insurance Talent Group
Location: Markham, Ontario
Markham, Ontario
Our client, a dynamic and customer-centric organization, has an opening for an Office Administrator/Receptionist for their Markham, Ontario office.
Our client offers a unique culture, rewarding self-starters and those who prioritize exceptional customer service. If you’re seeking a role that offers growth, competitive compensation, and a fulfilling work environment, keep reading!
What They Offer:
Excellent growth and advancement opportunities
Competitive pay based on experience.
Generous benefits package: health, dental, vision, etc.
Employee Stock Purchase Plan.
Pension plan
Key Responsibilities:
Managing Telephone Communications:
Operate the telephone console to courteously receive incoming messages and effectively direct callers to their intended destinations.
Respond to calls promptly, addressing client inquiries or routing them to the most appropriate contact.
Efficiently transfer calls to staff or voicemail during staff absences.
Welcoming and Guiding Visitors:
Greet and direct visitors in a professional and welcoming manner.
Handling Mail and Messages:
Open and organize all incoming mail, including the separation of checks and distribution among various departments.
Assist in the sorting, stamping, and preparation of mail.
Facilitate courier package pickups as needed.
Prepare Policy Books, ID Cards, and undertake various printing tasks.
Ensure the reception area remains tidy and organized.
Performing Clerical and Administrative Tasks:
Execute a range of clerical duties as required.
Assist with data entry tasks when necessary.
Contribute to additional projects as needed.
Assisting Various Departments:
Collaborate with different departments on administrative tasks, such as mail processing and distribution.
Conduct front-end scanning for all departments to streamline document management.
Prepare outgoing mail.
Facilitate scanning operations, both front-end and back-end, for various departments.
Qualifications:
Exceptional verbal and written communication abilities, including professional phone etiquette and courteous interaction with clients and visitors.
Strong organizational and multitasking skills with attention to detail, maintaining an orderly workspace.
Proficiency in standard office software and basic office equipment operation.
A strong customer service orientation and the ability to handle inquiries and requests in a friendly and helpful manner.
Capacity to adapt to changing demands and priorities, as well as the ability to handle unexpected situations.
High school diploma or equivalent. Post-secondary education or relevant certifications are a plus.
1+ years of relevant experience
