Overview
Network Operations Manager Jobs in Canada at Jobgether
Title: Network Operations Manager
Company: Jobgether
Location: Canada
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Network Operations Manager in Canada.
This role plays a key part in translating strategic clinical operations objectives into scalable, high-performing network execution across the Canadian market. You will be responsible for building, expanding, and managing a high-quality provider network that ensures consistent service delivery for global clients. Acting as a bridge between strategy and execution, you will oversee recruitment, onboarding, and performance management of clinical providers. The position requires strong operational leadership, with a focus on ensuring compliance, optimizing capacity, and maintaining service quality standards. You will collaborate closely with clinical and country leadership teams to support growth, efficiency, and continuous improvement. This is a high-impact role where operational excellence directly enables access to mental health services at scale.
Accountabilities
- Lead the end-to-end recruitment, selection, and onboarding of clinical providers, ensuring alignment with quality standards and operational needs.
- Manage contracting, rate negotiations, and integration of new affiliate providers into the network.
- Oversee network capacity planning, expansion initiatives, and retention strategies to meet service level agreements and demand requirements.
- Track and analyze operational performance metrics such as recruitment funnels, onboarding timelines, and network utilization rates.
- Develop, document, and continuously improve standard operating procedures (SOPs) for network operations.
- Support clinical governance activities, including audits, case reviews, and complaint resolution related to network providers.
- Deliver onboarding and ongoing clinical training to ensure provider alignment with clinical and operational standards.
- Collaborate with internal leadership teams to execute network optimization and strategic improvement initiatives.
Requirements
- Degree in Healthcare Administration, Business Management, Operations, or a related field.
- Minimum of 5 years of experience in operations management, ideally within healthcare or clinical environments.
- Proven experience in managing, scaling, or optimizing provider or service delivery networks.
- Strong analytical skills with the ability to use data to drive operational decision-making.
- Excellent project management skills with a track record of delivering complex initiatives.
- Familiarity with the Canadian healthcare system and regulatory environment.
- Strong organizational, problem-solving, and process optimization abilities.
- Ability to thrive in a fast-paced, evolving, and high-growth environment.
- Strong communication and stakeholder management skills across clinical and operational teams.
Benefits
- Opportunity to contribute to large-scale mental health access and care delivery improvement.
- Competitive compensation aligned with experience and market standards.
- Remote-friendly and flexible working arrangements.
- Strong focus on mission-driven work with measurable social impact.
- Professional development opportunities within a fast-scaling global organization.
- Collaborative, multidisciplinary environment combining healthcare and technology expertise.
- Inclusive workplace culture committed to equity, diversity, and continuous improvement.
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
